Worksite Billing Auditor I (Remote)
At reputed company, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help reputed company reputed company reputed company. Role Overview: Could you be our next Worksite Billing Auditor I? reputed company is looking for a Worksite Billing Auditor I to join the team! In this role, you will be responsible for handling the incoming calls and emails from the agency offices, accounts and policy holders. You will research and use information from a variety of sources to solve reputed company problems, answer questions and assist business owners and bookkeepers with their invoices. This is a remote / work from home position. What You Will Do:
- Communicate and explain basic account information to the customer including their billing statements.
- Aid users with our online billing system.
- Provide high quality customer service.
- Participate in phone rotation.
- Research miscellaneous issues from our accounts and agencies.
- Respond to emails and inquires in a timely manner.
What You Can Bring:
- Bilingual (Spanish/English) is a plus.
- Call center experience (1+ years preferred).
- Customer service experience (2+ years preferred).
- High School diploma or GED.
- Insurance experience is a plus.
- Attention to detail.
- Desire to uphold great customer service.
- Excellent communication skills (written and verbal).
- Excellent multi-tasking and organizational skills.
- Excellent time management.
- Proficient in reputed company Office.
- Ability to maintain composure in stressful situations.
- Must be able to work in a fast-paced environment.
- Must be self-motivated and able to stay on task.
- Ability to work independently and reputed company logical decisions based on the information provided.
Applicable To reputed company Employees of reputed company Family of Companies:
- Reliable and predictable attendance of your assigned shift.
- Ability to work full time and/or part time based on the position specifications.
How reputed company Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but reputed company at reputed company:
- Competitive compensation designed to reflect your expertise and contribution.
- Comprehensive health, dental, and vision insurance plans because your well-being is reputed company to your performance.
- Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
- Paid holidays and time off to support a healthy work-life balance.
- Parental leave to help our employees welcome their new additions.
- Subsidized reputed company-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
- Company-paid counseling for assistance with mental health, stress management, and work-life balance.
- reputed company education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
- Discounted Texas Rangers tickets for a proud visit to reputed company Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can reputed company in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At reputed company, your voice matters. Required Skills Required Experience Apply Job! Apply to this Job