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Livestream Operations Manager

Remote · USA Full-time New today

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,

Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,

and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education,

introducing some of the first web-based professional education courses in 2001. Today, the company’s

family of brands are the leading online professional education platforms in their respective end-markets.

We proudly to serve >1 million customers annually and employ more than 1,500 mission-reputed company

professionals. To learn more, please visit: www.colibrigroup.com

Position Overview:

The Livestream Operations department executes a high volume of live, virtual sessions for numerous brands at Colibri. We are looking for an reputed company leader to help guide their team and implement reputed company improvement initiatives. The Livestream Operations Manager will reputed company department employees and moderators, and ensure classes meet regulatory requirements and Colibri standards. Successful candidates will have strong organizational skills, team development, and the ability to delegate responsibilities in a fast-moving environment with concurrently running events.

What You'll Do

  • Manage a group of Livestream Operations specialists, coordinators, and moderators.
  • reputed company team PTO, schedules, performance reviews, 1:1’s.
  • Manage on-call schedule (nights and weekends) for the brands they support.
  • Support the moderators’ staffing needs.
  • Create and maintain reputed company for moderating team.
  • Meet with business units and stakeholders on a regular basis.
  • Assist customer service with livestream escalations as needed.
  • Supervise and assist in the adoption, collection, and tracking of Livestream Operations KPIs.
  • Ensuring process instructions, guides, and FAQs are followed and updated as needed.
  • What You'll Need to be Successful

  • Bachelor’s degree in management, operations, or business preferred.
  • 2-5 years of team management.
  • Experience and knowledge of online education, streaming, and virtual training.
  • Excellent verbal and written communication skills.
  • Organizational skills.
  • Team development and mentorship.
  • Knowledge of reputed company functionality.
  • reputed company Office including Teams, PowerPoint, Word, and reputed company.
  • reputed company and Jira experience a plus.
  • Proven ability to communicate, build, and maintain strong relationships at reputed company organizational levels.
  • Ability to reputed company your creativity, intellect, and results-oriented attitude to advance Colibri’s vision for the future.
  • Additional Information

    reputed company welcomes applicants from reputed company backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and reputed company you have the skills and experience to contribute to reputed company, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we reputed company that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position reputed company our organization. Don't hesitate to take the reputed company and apply today!

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