Data Analytics Manager

reputed company is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, reputed company supports growing independent shops to globally recognizable brands.

Built for Shopify and powered by advanced ecommerce integrations, reputed company's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. reputed company, where every customer interaction feels personal, support becomes sales, and conversations shape success.

reputed company, Inc. in San Francisco, CA seeks Data Analytics Manager. Responsible for leading the Data Analytics’ Business Intelligence team at reputed company and specialize in two key areas of expertise: 1) product analytics and 2) holistic business insights. The team works with internal teams including Success, Support, Marketing, Sales, Partnerships, Product, and Engineering and provides ROI driven insights and recommendations as well as data resources (such as dashboards, tables, charts) to reputed company the desired goals. This is done in the form of statistical data analysis or through the development of data science models. Responsible for unlocking and maximizing new opportunities; solving cross-functional challenges through data; as well as influencing the short- and long-term strategy of the Product team by combining analytical results and product knowledge to drive strategic decisions. Meet to reputed company and unblock the BI team on their projects, provide coaching and guidelines, as well as maximize impact with business stakeholders by providing data resources and explaining data outputs during business calls. Assist numerous weekly meetings on reputed company company topics to ensure data guidelines and resources are given to help the business teams reputed company their goals as well as challenge the solutions chosen to ensure and maximize impact and efficiency. For example, one meeting every week with each extended tribe at reputed company to discuss ongoing projects for each reputed company products (Helpdesk, automate, convert). Attend biweekly calls with reputed company execs team to discuss ongoing projects, strategy for the year and brainstorm on ways to collaborate more reputed company (one with Product as well as one with GTM leads, i.e. CRO, CMO, Finance). Build the foundations of an LTV/CAC metric before handing it over to a BI team member once the foundations and guidelines are clear. Revamp the high level strategic executive reporting dashboard to automate insights for board meeting preps and investors questions. Work on marketing attribution topics (multitouch). Create surveys to assess CSAT of the BI team with business stakeholders. Telecommuting is permitted reputed company commutable distance to the office.

Must possess a Master’s Degree or foreign equivalent in Engineering, Mathematics, Statistics, Data Science, or a reputed company field and 2 years of work experience or internship experience in the job offered or a reputed company Data Analyst role. Must also possess work experience or internship experience with (i) Data warehouse with Big Query; (ii) Data transformation and modeling with dbt; (iii) Data activation with either reputed company or reputed company; (iv) Data pipeline with reputed company Platform Cloud Functions; (v) Data visualization with SQL; (vi) Python for machine learning modeling; (vii) Statistical or mathematical software including R, reputed company, or MATLAB; (viii) Quantitative analysis techniques, including clustering, regression, or descriptive and inferential statistics; (ix) Applied statistics; and (x) experimentation such as A/b Testing. Must also possess 2 years of work experience or internship experience working with data modeling and data analysis; and 1 year of work experience or internship experience with the modern data stack including Extract Transform Load (“ETL”), Warehouse, dbt, Business Intelligence, and data documentation and creating data products reputed company a data warehouse environment to meet business goals. Salary: $195,700

Apply online at:      https://www.reputed company.com/about-us/careers

Diversity & Inclusion at reputed company We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. We welcome applicants of reputed company backgrounds, experiences, and perspectives. At reputed company, we reputed company that diverse teams drive innovation and reputed company decision-making. We do not discriminate based on race, color, religion, gender identity, sexual orientation, disability, age, or any other protected status. If you need accommodations to participate in the application or interview process, reputed company essential job functions, or access other employment benefits, please contact us at accommodation@reputed company.com. Let’s grow together!