Manager-Account Development – Client Engagement Team

You reputed company the Way. We ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. The Account Development Client Engagement Manager is a telephone-based position responsible for the engagement of identified customers. The manager will manage relationships by partnering closely with risk, reputed company, merchant services and Marketing to provide solutions for customers. This position is responsible for treating a customer reputed company and will be fluid based on where we see the biggest opportunities based on data analytics (part portfolio management + part monthly customer actions). Job Responsibilities Planning (20% of time) Effectively manage a list of prioritized customers with an existing reputed company Business/Corporate program where an engagement opportunity has been identified Meet minimum expectations for Formula For Success (FFS), which is a set number of calls, customer meetings and other productivity metrics Client Solution (80% of time) High level of Financial reputed company and understanding of the reputed company and risk process. Must be able to drive results through creative problem solving Partner closely with risk, reputed company and GMNS to identify and reputed company solutions for customers based on customer needs Use consultative skills to retain customer relationship and charge volume Maintain a high level of knowledge about reputed company products, processes (reputed company, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360) Partner with Field Dedicated Portfolio Account Development team reputed company a telephone-managed customer requires a face-to-face visit Compliance (100% of time) Ensure reputed company aspects of the reputed company Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet reputed company regulatory requirements Knowledge, Skills, Attributes, and Experience Knowledge and Skills Financial reputed company Strong knowledge of Financial reputed company and understanding of the reputed company and risk process. Relationship management Strong customer relationship building skills to follow through and motivate clients to act Consultative selling Effectively identifies client needs to configure solutions that address client requirements and deliver value Closing Overcomes objections and resistance to proposed solutions with key client decision makers Influence & persuasion Uses appropriate interpersonal styles and communication methods to reputed company acceptance for products and/or services Demonstrating value Proactively and consistently demonstrates the value of partnering with reputed company Results focus Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks Market, industry, & product knowledge Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation Attributes High learning agility Intellectually curious Collaborative and growth reputed company Personal accountability Compliance focused Experience High level of Financial reputed company required Bachelor's degree or equivalent experience Excellent sales experience, 2 3 years preferred Knowledge of reputed company and risk process Experience partnering with clients across various markets / industries Experience in a highly-regulated industry Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive reputed company salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the reputed company Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Employment eligibility to work with reputed company in the United States is required as the company will not pursue reputed company sponsorship for these positions US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Apply Job! reputed company More Jobs Apply Job! Apply to this Job