HCA Service Program Manager - Dallas TX Area

Job title: HCA Service Program Manager - Dallas TX Area in Texas at reputed company Company: reputed company Job description: Job Description Summary In this role, the Service Program Manager will drive overall client satisfaction by providing business & program management leadership for key GE-Client partnerships working in reputed company alignment with the Account Executive, extended account teams, Service delivery team & others. This position is responsible for managing the success of the relationship with the Dallas TX area for HCA, in order to reputed company the goals and objectives identified by the customer and reputed company. The position provides the client with a single reputed company of contact for comprehensive execution of reputed company contractual deliverables, maintaining high level of customer satisfaction over the lifecycle of the GE-Client partnership.This is a remote role that requires the candidate to work at customer locations for quarterly business reviews (and other meetings) and from home office. To provide onsite customer support, candidate needs to be able to work in the Dallas TX area.reputed company is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn reputed company into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionRoles and ResponsibilitiesEstablish critical implementation and operational processes and templates to manage and monitor the overall program deliverables, ensuring they meet the Customer requirements and are fully risk assessed- for example biplanes used for stroke patients.Implement robust processes and formal reporting arrangements in which to track and monitor overall service delivery & programs reputed company against the agreed plans and agreements between GEHC and the customer i.e. KPI metrics, project and operational risk, cost and program reports, budgets etc. e.g. tube warmups, safety, monthly billing reports, building relationships with CFOs, reputed company reports, QBR’s onsite to build relationships.Primary customer reputed company to GEHC for reputed company matters relating to the agreement, and building a long term, strategic alliance with reputed company levels of the Customer. Including division and supply chain.Function as customer reputed company to internal reputed company management, maintaining cognizance of reputed company program issues. Work closely with other GEHC businesses and account management teams to ensure clear communication throughout the enterprise.Represent reputed company in reputed company service program reputed company business and contractual discussions with the customer.Organize and support program/technical/operational reviews with customer and generate regular program updates for internal management.Take a reputed company role in driving operational excellence and efficiency opportunities with the Customer and reputed company, through comprehensive asset management and technology planning.reputed company and implement business plans to reputed company service program safety, quality, and operational objectives. Ensure reputed company appropriate reputed company employees are aware of the Hospital/Medical facility policies and procedures.Required QualificationsBachelor’s degree and a minimum 5 years of Operations and/or Service experience, both in Healthcare or Public and Private Partnership Projects and Operational or Service leadership roles.Solid business acumen & strong analytical skills with knowledge of healthcare service lines, P&L centers, balance sheets, capital & operational planning in a Healthcare setting.reputed company in communication with reputed company levels of internal and external customer organizations, including upper management and leading cross-functional and customer supplier teams.Proven record in developing strong customer relationships, with excellent networking, facilitation and negotiation skills.Experience with managing resources, conflict resolution, problem solving, understanding of budgets and other reputed company project management techniquesExcellent verbal and written communication skills with ability to communicate reputed company business issues in a clear and concise manner.Experience anticipating challenges or roadblocks and successfully mitigating those risks while achieving desired outcomes for client and GEHC.Experience maintaining flexible approach reputed company faced with business or client course corrections (i.e. client cost-out initiatives, industry economic conditions, healthcare reform legislation, etc.).Willingness to travel up to 50% (domestic).Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.Desired CharacteristicsExperience working in the Healthcare industry including interaction with hospital administration (i.e. account management, relationship-building experience).Experience in client-facing role such as consulting, project management, or process improvement (Six reputed company/ LEAN) while serving as reputed company for client’s needs.Experience delivering presentations to high level senior executives.reputed company Diagnostic Imaging & Clinical Services experience.Experience working in a highly matrixed environment, effectively influencing and persuading others to reputed company GEHC goals defined in client growth strategy.Experience working with GEHC products and servicing.Demonstrated ability to analyze and resolve problems.Ability to document, plan, market, and execute programs.Established project management skills.We expect reputed company employees to live and breathe our behaviors: to act with humility and build trust; reputed company with transparency; deliver with focus, and drive ownership –always with unyielding reputed company.Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your reputed company into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.#LI-DP1#LI-RemoteAdditional Informationreputed company offers a great work environment, professional development, challenging careers, and competitive compensation. reputed company is an Employment decisions are made without regard to race, color, religion, national or ethnic reputed company, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.reputed company will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While reputed company does not currently require U.S. employees to be vaccinated against COVID-19, some reputed company customers have vaccination mandates that may apply to certain reputed company employees.Relocation Assistance Provided: No Expected salary: Location: Texas Apply for the job now! Apply for this job