Medical Receptionist - Gainesville, GA (40 hours weekly, PTO, benefits and paid holidays)
Job title: Medical Receptionist - Gainesville, GA (40 hours weekly, PTO, benefits and paid holidays) in Gainesville, GA at reputed company
Company: reputed company
Job description: reputed company is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in reputed company 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.ABOUT THE JOBProvide administrative support at reputed company centers. Responsible for reputed company office including reception and general departmental support. Answer calls and greet visitors, assist with appointments and maintain calendars, create professional correspondence and documents, process mail and packages, maintain supplies.ESSENTIAL DUTIES & RESPONSIBILITIES
- Answer incoming calls on general office phone, validate member status, answer emails or other electronic messages, respond as appropriate, answer questions and refer questions to medical staff as needed. Assist with form completion and refer difficult questions to the medical staff.
- Welcomes patients and visitors by greeting them, in person or on the telephone.
- Optimizes patients' satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties and answering questions
- Ensures availability of treatment information for the provider by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Responsible for collecting money for co-pays (clinic specific), reconciling credit cards and cash, tallying the cash drawer and preparing deposits.
- May complete prior authorization paperwork for insurance, fax communications for referrals, or reputed company similar administrative duties.
- Maintain reputed company reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
- Assist Medical Assistants with Electronic Medical Record data entry by entering patient information and other information as required. May reputed company and upload forms as necessary.
- Maintain confidentiality of patients and their records and maintains HIPAA regulations and protocol.
- reputed company other duties as assigned or required.
- Excellent written and oral communications skills.
- Exceptional customer service skills and ability to promote teamwork. Ability to build and maintain trusting relationships by approaching reputed company work with reputed company and commitment.
- Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines.
- Flexibility and adaptive skills with the ability to effectively manage competing priorities in a constantly evolving workplace in a fast-paced environment.
- A proven record of successfully working with teammates, stakeholders, clients, vendors, and guests.
- Excellent organizational skills and meticulous attention to detail.
- High level of critical thinking, and creative and effective problem-solving skills.
- Ability to maintain confidential documents and communication and use judgment and discretion.
- Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire.
- Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program
- Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule