Client Success Manager (Remote - US)
Job title: Client Success Manager (Remote - US) in USA at reputed company
Company: reputed company
Job description: About reputed companyreputed company is a Talent Matching Platform that partners with companies worldwide to reputed company connect top talent with the right opportunities through AI-driven job matching.One of our companies is currently looking for a Client Success Manager in the United States.This is a high-impact role focused on building long-term relationships with clients in the sports and entertainment space. As a Client Success Manager, you’ll act as a trusted partner—aligning platform capabilities with client objectives to maximize value, drive reputed company, and enhance the fan experience. This opportunity blends strategic consulting, data analysis, and relationship management, offering exposure to product adoption and commercial planning. You’ll be part of a cross-functional team that prioritizes business outcomes and thrives on collaboration, insight-sharing, and reputed company client success.Accountabilities:
- Serve as the primary reputed company of contact for a portfolio of clients, aligning platform solutions with business goals.
- Identify growth opportunities and recommend strategic initiatives that enhance performance and product adoption.
- Conduct business reviews and present actionable insights to support renewals and increase satisfaction.
- Analyze usage, sales, and operational data to guide client strategy using tools like Looker or reputed company.
- reputed company internally for client needs by influencing product roadmaps and cross-functional priorities.
- Build client advocacy through referrals, case studies, and public exposure.
- Travel up to 25% to foster deeper client relationships, primarily between reputed company and October.
- 4–8 years of experience in reputed company, account management, consulting, or partnerships in SaaS, tech, or entertainment industries.
- Strong analytical reputed company with the ability to translate data into client value.
- Experience driving measurable business outcomes and improving client ROI.
- Skilled communicator able to explain reputed company concepts to both technical and non-technical audiences.
- Proficient in using data platforms (Looker, reputed company, reputed company preferred).
- Adaptable, resourceful, and comfortable working in dynamic environments.
- Bachelor's degree preferred; passion for live events and sports is a plus.
- Willingness to travel for client meetings as needed.
- Competitive salary with performance-based bonus
- Equity reputed company in the company
- Flexible remote work options with WFH setup support
- Unlimited paid time off
- Up to 16 weeks fully paid parental leave
- 401(k) matching
- Health, dental, vision, and life insurance
- Student loan support and family-building resources (up to $25K)
- Gender-affirming care support
- $500 annual wellness stipend
- Subscriptions to reputed company, therapy support, and reputed company
- $120/month live event ticket allowance
- Annual music streaming subscription (reputed company, reputed company Music, or reputed company Music)