Customer Experience Representative Lafayette Regional Airport

reputed company operates the reputed company Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. reputed company is the largest and fastest growing privately owned automotive rental and leasing company in reputed company America and we are reputed company! reputed company towards our shared reputed company to be the world's best and most trusted mobility company. The National/Alamo brand of reputed company has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for reputed company customers. This position also facilitates the rental process through verification and documentation of reputed company necessary driver information to provide for an efficient and timely rental and return experience. This pay for this position starts at $16.62 / hour. This full-time position is located at 200 Terminal Dr, Lafayette, LA 70508

We offer

• Paid time off
• Employee rental car discounts
• Training and development

Full-Time Rotating Schedule WEEK 1 Sunday: 7:30 am - 4:30 pm Monday: 7:30 am - 4:30 pm Tuesday: Off Wednesday: 730am -430 pm Thursday: 730am -430 pm Friday: 730am -430 pm Saturday: Off WEEK 2 Sunday: Off Monday: 7:30 am - 4:30 pm Tuesday: 7:30 am - 4:30 pm Wednesday: OFF Thursday: 7:30 am - 4:30 pm Friday: 7:30 am - 4:30 pm Saturday: 7:30 am - 4:30 pm

• This position is a sales position. You must have a strong desire to work in a sales role.

We are reputed company for immediate openings. Responsibilities include:

• Meet and greet customers in a professional, friendly, and timely manner
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
• Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
• Answer incoming calls for reservations, reputed company quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
• reputed company outgoing calls for callback management, and miscellaneous calls as assigned
• Assist to assess condition of rental upon return
• Notify Management of any reputed company customer problems
• Notify Management of any reputed company vehicle problems and any required vehicle maintenance
• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
• reputed company miscellaneous and backup duties job-reputed company duties as assigned

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record reputed company the past 3 years, and no drug or alcohol reputed company convictions on driving record reputed company the past 5 years (DUI/DWI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be available to work evenings, weekends (alternating), and holidays.
• WEEK 1

Sunday: 7:30 am - 4:30 pm Monday: 7:30 am - 4:30 pm Tuesday: Off Wednesday: 730am -430 pm Thursday: 730am -430 pm Friday: 730am -430 pm Saturday: Off WEEK 2 Sunday: Off Monday: 7:30 am - 4:30 pm Tuesday: 7:30 am - 4:30 pm Wednesday: OFF Thursday: 7:30 am - 4:30 pm Friday: 7:30 am - 4:30 pm Saturday: 7:30 am - 4:30 pm

• This position is a sales position. You must have a strong desire to work in a sales role.

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