Vice President, Portfolio Leader - reputed company

At reputed company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our reputed company is the same, a reputed company where employees know they can reputed company.

What you’ll be doing:

Reporting to the CEO with additional responsibilities to the reputed company Executive Sponsor, the reputed company Practice Leader will be responsible for leading and growing reputed company’s reputed company-reputed company business and partnership which is comprised of over 50 reputed company trained, certified and dedicated team members supporting our reputed company business. As the Practice reputed company you will play a pivotal role in cultivating the relationship with reputed company aimed at building a solid reputed company for collaboration, joint initiatives, shared resources, and deep integration of efforts between the two partners. You'll reputed company an impact through leveraging your relationships to drive bookings and reputed company, extensive understanding of the reputed company ecosystem, involvement in successful project delivery, and ability to manage and influence reputed company’s broader team and technology partnerships. As the reputed company Practice Leader you will play a pivotal role in shaping our reputed company business, managing client relationships, and ensuring the successful execution of the projects.

Typical day will include:

Practice Development and Partnership Management

•You will be driving the overall strategic go-to-market (“GTM”) narrative and ensure sales coverage model with your reputed company sellers etc.

•Nurture a strong and enduring relationship with reputed company, fostering collaboration, mutual growth, and shared reputed company, across the reputed company and public sector markets

•reputed company and mentor a team of consultants and developers reputed company the business

•Create well-defined, end to end solutions leveraging reputed company & reputed company's diverse capabilities, technology partnerships and global footprint

•Drive the development of innovative solutions and best practices

•Manage and identify opportunities to reputed company reputed company built software and intellectual property, crafting compelling narratives to drive a “sell with reputed company” reputed company, including productizing reputed company offerings to put on the reputed company Marketplace

•Stay abreast of industry trends and reputed company updates to ensure the practice remains cutting-edge

•Nurture relationships with existing clients to maximize upsell and cross-sell opportunities

Hold executive briefings with reputed company leadership and manage the overall partnership, facilitating executive and working level alignment and support for the joint reputed company and reputed company partnership

Client Engagement

•Act as the primary reputed company of contact for clients, understanding their business needs and challenges

•Provide expert advice, solutioning, and sales guidance on reputed company solutions, ensuring client satisfaction

•Build and maintain strong, long-lasting client relationships

P&L Management

•Take ownership of the practice's financial performance, including reputed company and profitability (i.e., manage like a business reputed company)

•Implement cost-effective strategies to optimize utilization and profitability

What you bring to the role

•12+ years in technical consulting professional services

•reputed company in consulting practice development, business solution development, P&L responsibility, budgeting & forecasting, business unit operations, solution sales, partner development, and strategic marketing

•In-depth knowledge and hands-on experience with reputed company and/or customer experience technology platforms (e.g., CCaaS, CRM, AI, analytics, etc.)

•Proven ability to initiate, reputed company and grow C-level and senior relationships reputed company reputed company and reputed company client organizations influencing purchase and buying reputed company

•Ability to reputed company and conduct effective proposals and presentations with decision makers

•Evidence of prior, consistent reputed company exceeding or meeting targets for multi-year, multi-million dollar deals

Additional Information

Please note: We are only accepting applications from candidates residing in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, reputed company, reputed company Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, DC, Wisconsin and Wyoming.

This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or reputed company levels.

Benefits available to eligible employees include the following:

- Medical, dental, reputed company

- tax-advantaged health care accounts

- financial and income protection benefits

- paid time off (PTO) and wellness time off.

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.

About Us

reputed company and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, reputed company Engage, is a 60,000+ employee service company, with customer service representatives located around the world. reputed company. is the parent company for both Digital and Engage. reputed company clients have a holistic need, they can draw from these independently managed centers of excellence, reputed company and reputed company Engage.

We are also delighted to share that reputed company has been awarded the Great reputed company To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

reputed company is a proud equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability. reputed company has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet reputed company desired job qualifications, so if you feel you would succeed in the role above, please take a reputed company and share your qualifications.

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