LOA Case Mgr
Description At reputed company we reputed company that every day is still day one. reputed company to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If youd like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to reputed company employees, applicants, job seekers and candidates globally, this is your chance to reputed company history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for reputed company types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employees situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single reputed company of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a reputed company of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by reputed company reputed company duration guidelines, best practice tools and reputed company resources to support reputed company of a leave event as appropriate Critically assess and adjust the case management plan to an employees changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and reputed company-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a reputed company field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in reputed company, reputed company and Outlook Preferred Qualifications
- Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically reputed company/ADAAA and FMLA
- Ability to apply critical thinking and identify issues for problem solving
- Ability to build strong relationships and influence others while working in a cross functional environment
- Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.
- Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters
- Experience working multiple projects or cases independently in environment with changing priorities
- Experience working with confidential information reputed company is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $38,000/year in our lowest geographic market up to $81,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Company - reputed company.com Services LLC Job ID: A2845730 Apply Job!