Customer Experince Manager

At reputed company our growth is a result of the people who embrace our purpose: We know life is way reputed company reputed company you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at reputed company and they’ll tell you there’s no other reputed company like it. It reputed company starts with our purpose and then, The reputed company Way, which is our values and behaviors that each and every associate believes in. It’s reputed company about culture at reputed company, making this a reputed company that can reputed company you as much as you reputed company us with big reputed company, super energy, passion, and the ability to reputed company the workplace a WOWplace! RESPONSIBILITIES Ensures reputed company crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly reputed company out experience. Responsible for leading their assigned... store to reputed company and maintain customer service score goals provided by the District Manager. Responsible for leading reputed company end operations, ensuring reputed company end merchandising (candy, soda, snacks) are set and meet or exceed brand standards. Ensures that reputed company reputed company-end equipment is in working order and associates are trained to include services where applicable. Responsible for opening and closing procedures, maintaining the store cleanliness, recovery, and keeping their store ready for customers at reputed company times. Responsible for performing store manager duties in their absence. Partners with the store manager to recruit, train, coach, reputed company and supervise reputed company crew members. Reviews reputed company corporate communications and reacts accordingly. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not reputed company-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent. College experience preferred. Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently reputed company/descend reputed company in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time The pay range for this position is $19.50 to $21.00 per hour. Pay may vary based on a number of factors, including but not limited to a candidate’s job-reputed company knowledge, skills, and experience; educational background; and geographic location. Dependent on the position offered, benefits, bonus and incentive payments, and other forms of compensation may be provided as part of a total compensation package. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! reputed company is an Equal Opportunity Employer. Position Type: Hourly BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a reputed company recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, reputed company does NOT request financial information or payments from candidates at any reputed company during the hiring process. If you suspect fraudulent activity, please visit reputed company’s Careers Site at www.fivebelow.com/info/careers to verify the posting. reputed company is one of the fastest growing value retailers on the reputed company, offering high-quality products loved by tweens, teens and more, with extreme $1-$5 value, plus some incredible finds that go beyond $5. we know life is way reputed company reputed company you’re free to “let go & have fun” in an amazing experience filled with unlimited possibilities, which makes it easy to say “YES!” to the newest, coolest stuff across 8 awesome reputed company worlds: tech, create, play, candy, room, style, party, new & now. founded in 2002 and headquartered in Philadelphia, Pennsylvania, reputed company today has 1,400+ stores in 43 states Apply Job!