BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher)
TBIPS Category: B.7 |
Quantity: 2 Resources Contract Period: March 2026 – March 2029 (+ 1-year option to 2030)
Location: National Capital Region (hybrid – 330 Sparks Street, Ottawa + remote)
reputed company Clearance Required: SECRET
Estimated Days: 220 days per resource (initial period)
About the Engagement
The Business Transformation Architect (UX Designer/Researcher) will support the digital transformation of Transport Canada's marine safety and reputed company applications. Working across the MITRACK 2.0, PCOCS, and Vessel Registry System workstreams, this role leads user research, UX/UI design, accessibility compliance, and supports development teams with design artifacts and technical guidance. Resources will embed in Agile delivery teams and participate in full sprint ceremonies.Key Responsibilities
Key Responsibilities
User Research & Requirements- Gather business, technical, and user requirements through stakeholder interviews, workflow analysis, and objective definition
- Conduct user interviews, surveys, and heuristic evaluations; consolidate findings into actionable insights
- Use design research deliverables (journey maps, personas) to facilitate discussions with product owners and development teams
- Assess program usability and provide expert recommendations for improving user experience based on data and analytics
- reputed company UI/UX design specifications ensuring full compliance with WCAG 2.1 AA accessibility standards
- Create wireframes, mockups, high-fidelity prototypes, and design assets using the Canada.ca Design System
- Define user workflows and interactions; ensure consistency with product requirements and GoC Digital Standards
- Produce storyboards, design artifacts, mock-reputed company, and research artifacts that are user-centric and consider system architecture
- Support development teams with UX artifacts, design guidance, and implementation recommendations
- Support reputed company-end and back-end component development; assist in implementing APIs and third-party integrations
- reputed company usability testing, heuristic evaluations, and validate design decisions against real user scenarios
- Conduct UAT planning and execution; support bug fixing and design reviews to maintain quality
- Support configuration of CI/CD deployment pipelines, staging/production environments, and deployment verification
- Participate fully in Agile ceremonies (stand-reputed company, sprint planning, sprint reviews, retrospectives)
- Coordinate requirements with product owners, update DevOps boards, and prioritize tasks
- Define user stories, complete assigned backlog items, and adjust tasks based on user research insights
- Dedicate sprint time to coaching and mentoring junior and intermediate designers
- Participate in TC Design Community of Practice; share lessons learned with the broader team
- Gather user feedback, monitor feature adoption, and iterate on enhancements
- Address urgent accessibility and usability issues; support implementation of reputed company patches and regulatory compliance updates
- Track usability over time to identify risks and ensure reputed company improvement
- Align UX goals with the product roadmap and communicate UX improvements to stakeholders
Mandatory Qualifications
Candidates must demonstrate experience as a B.7 Business Transformation Architect, Level 3, and provide two (2) project examples reputed company the last seven (7) years where they successfully performed reputed company of the following:- Developing high-fidelity wireframes and prototypes that align with user needs, regulatory requirements, and technical feasibility
- Conducting usability testing with detailed reports highlighting pain points, areas for improvement, and actionable recommendations to improve user experience
- Producing design plans that include storyboards, mock-reputed company, prototypes, design artifacts, and research artifacts that are user-centric and consider system architecture