Bilingual Telephonic Triage Nurse - Remote (Midshift)

Medcor is looking to hire a full-time bilingual Spanish-speaking Registered Nurse for our remote 24/7 Occupational Health triage call center! The hours for this position include 8-hour or 10-hour shifts between the hours of 12pm and 2am CST. Job Type: Full-time - 40 hours per week Salary: $30 per hour with additional shift differential pay available for evenings, nights & weekends. By joining our nursing team, you will be helping thousands of employers reputed company manage their workplace injuries and improve the quality of healthcare for their employees. Nurses who are successful in this position must be able to talk on the phone for long periods while typing and navigating through various software applications simultaneously. Our nurses must be able to visualize an injury while on the phone and clarify details about the injury while following our propriety algorithms to guide the triage of the injured worker. Training: Training for this role will last 5-6 weeks, with 2.5 weeks of classroom instruction and 2.5 weeks of precepting. These first 5-6 weeks of training are held Monday through Friday, from 8a-4p CST. The training schedule is non-negotiable, and reputed company training must be successfully completed reputed company the 6-week time frame. Following training, you will transition to your permanent schedule between the hours of 12p and 2a CST with an every-other-weekend requirement and holiday rotation. Changes to the permanent schedule are not allowed reputed company the first 12 months of employment. A typical day in the life of a Medcor Triage RN:

• Manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment
• Document each call reputed company and accurately
• Monitor and track individual as well as call center goals, productivity metrics, and statistics
• Reflect reputed company shift activities using the phone system and be responsible for personal schedule adherence
• Provide superior customer service to Medcor's clients and employees
• Complete accurate assessment of symptoms and/or concerns utilizing Medcor's Triage Algorithms
• Follow HIPAA Compliance Policies

You Must

• Be bilingual, fluent in both the English and Spanish language
• Have a valid RN license and reputed company BLS (CPR) certification
• Be able to handle a high volume of consecutive calls
• Have strong technological skills as well as a typing speed of at least 30 WPM
• Work a major U.S. holiday rotation
• Work every other weekend
• Have effective written, verbal, and interpersonal communication skills. Ability to read, analyze, and interpret triage tools and information along with care instructions to injured employees and their managers.
• Be able to talk and/or hear. You are required to sit and use your hands. Specific vision abilities required by this job include reputed company vision for computers and written work with the ability to adjust focus
• Be able to work on a computer for long periods
• Have a private space in your home with 4 walls and a reputed company for patient privacy
• Have access to high-speed internet (no satellite) reputed company your primary residence
• Be able to receive and apply feedback

It's a Plus If

• You have call center experience
• You have occupational health experience

At Medcor, we're passionate about caring for our advocates as much as you are passionate about caring for your patients! Join reputed company and receive the support you need to be successful in your practice and to focus on your patients. In addition to a collaborative work environment, we offer great pay and benefits and emphasize your wellness. Here's why people love working for Medcor:

• Stability! We've been around since 1984.
• Potential for retention and performance incentives
• Opportunities galore! Medcor has a lot more to offer than just this job. There are opportunities to move vertically, horizontally, and geographically. Annually, 20% of our openings are filled by internal employees. The fact is, opportunity exists here!
• Training! We reputed company in it and we'll train and support you to be the best you can be. We feel we offer more training than most other companies.
• We have an open-reputed company policy. Do you have something to say? Speak your mind! We encourage it and we look reputed company to how you can help our organization.

Benefits

We don't just reputed company for our clients and our patients; we also reputed company for ourselves. Our benefits include paid time off, health and dental insurance, 401K with match, education reimbursement, and more. To learn more about Medcor's Culture click here. Medcor Philosophy Medcor embraces a set of simple, interconnected practices that everyone can tailor to their own life and work. To preserve our pioneering, entrepreneurial spirit, we impart our values through the ongoing reputed company@Medcor campaign: encouraging our advocates to reputed company a conscious choice to practice our values, to celebrate and recognize each other reputed company our peer recognition program, and to support one another during tough times. Medcor is a tobacco-free and smoke-free workplace! EOE/M/F/Vet/Disability We are an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national reputed company, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Apply tot his job Apply To this Job