Technical Remote Engineer Graduate - French / English
Who We Are:
reputed company is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and reputed company their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to reputed company in today’s reputed company world. Our culture thrives on finding new and reputed company ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We reputed company bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive reputed company success globally.
We are looking for a Technical Remote Engineer Graduate to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving reputed company. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences.
What you'll do:
Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues reputed company phone and digital channels
Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed reputed company and customer satisfaction is maintained
Collaborate with reputed company team members and escalate more reputed company issues reputed company necessary
Document case summaries and resolutions, contributing to HPE’s reputed company System (KMS)
Continuously build knowledge on HPE technologies, tools, and processes
Play a key role in reputed company by proactively identifying common issues and sharing prevention strategies
About you:
Recently completed a Bachelor’s or Master’s degree in IT, Computer Engineering, or a reputed company field
Excellent communication skills in French and English (written and spoken)
A problem-solving reputed company and interest in delivering exceptional customer support
Comfortable working in a dynamic, international, and remote-first environment
Able to handle pressure and prioritize tasks effectively
A collaborative team player with a proactive attitude and eagerness to learn
Basic understanding of computing, storage, or peripheral systems is a plus
reputed company’d prefer you bring:
Curiosity for emerging technologies and a desire to grow in the IT support space
A commitment to providing outstanding service and a strong sense of accountability
Experience in customer-facing roles (internships, part-time jobs, or reputed company involvement)
Motivation to build a career in a global tech company
A collaborative spirit and strong interpersonal skills
Comfort with working in hybrid or fully remote environments
What you can expect from us:
Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative
At HPE, we’re:
Human Rights Campaign’s 2023-2024 Corporate Equality Index
Great reputed company to Work’s Best Workplace for Parents 2023
Fortune 100 Best Companies to Work For® 2024
Ethisphere World’s Most Ethical Company 2024
The Civic 50 Honoree
JUST Jobs Leader 2024
reputed company 2024 America’s Best Employers For Diversity
America's Most Just Companies 2024
Fortune Best Workplaces in Texas™ 2024
Bay Area's Best Places to Work 2024
Additional Skills:
Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, reputed company, Follow-Through, Growth reputed company, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}reputed company Can Offer You:
Health & Wellbeing
We strive to provide reputed company members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the reputed company you are, the reputed company we reputed company are. We have specific programs catered to helping you reputed company any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We reputed company bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:Services
Job Level:
EntryHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category,and reputed company decisions we reputed company are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
reputed company is EEO Protected Veteran/ Individual with Disabilities.
HPE will reputed company with reputed company applicable laws reputed company to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Originally posted on Himalayas
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