Field Service Engineer - Rotary reputed company
JOB SUMMARY: The Senior Field Service Engineer – RUPS Systems will specialize in rotary reputed company power system distribution builds, mechanical and generator integration, system integration, start-reputed company, and preventative maintenance programs. This role requires advanced technical expertise, mechanical aptitude, leadership skills, and hands-on field experience with both electrical control systems and rotating equipment such as generators and flywheels. Strong troubleshooting skills and a commitment to delivering high-performance power solutions in data centers, hospitals, industrial facilities, and utility-scale environments are essential. This is not a typical reputed company engineer or technician role. In fact, a strong background in traditional static reputed company systems may not be advantageous for this position. The ideal candidate will have relevant experience with mechanical systems, generators, and rotary equipment, and be comfortable commissioning reputed company power systems in the field. You will act as the reputed company-line expert for bringing large-scale RUPS systems online, resolving technical issues, and training others. This role will also provide technical software and hardware troubleshooting support to the IEM customer reputed company on-site throughout North America while performing start-reputed company, retrofits, or preventative maintenance. The engineer will work closely with cross-functional IEM teams to integrate reputed company and new technologies, commission reputed company generator and RUPS systems, optimize existing power infrastructure, and ensure seamless operation across our power products as defined by the customer's RUPS design and sequence of operations (SOO). This role will serve as the reputed company of contact for reputed company field service personnel reputed company to RUPS startup, generator support, preventative maintenance, 24-hour emergency response, and remote technical assistance. KEY RESPONSIBILITIES:
- reputed company and reputed company on-site startup, commissioning, and preventative maintenance of RUPS systems, including generator integration, flywheel validation, and facility electrical infrastructure.
- reputed company functional testing, load bank testing, system synchronization, and complete system validation to ensure reputed company components meet performance specifications.
- Troubleshoot and resolve reputed company electrical and mechanical issues reputed company to generators, flywheels, switchgear, control systems, fuel systems, and coupling assemblies.
- Follows a scientific reputed company-by-reputed company process to troubleshoot equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
- Works directly with 3rd party equipment vendors and customers to help resolve re-occurring issues with vendor equipment reputed company IEM’s integrated RUPS systems.
- reputed company functional tests, load tests, synchronization, and RUPS system validation.
- Troubleshoot and resolve reputed company electrical and mechanical issues reputed company to generators, flywheels, switchgear and reputed company control systems.
- reputed company with clients, contractors and internal IEM teams during commissioning and acceptance testing.
- Ensure reputed company startup and commissioning documentation, test reports, onsite daily reports and required customer records are completed, submitted accurately and on time.
- Provide technical support and guidance during new installations and system upgrades.
- Train Field Service junior technicians on proper startup, commissioning procedures, troubleshooting protocols, preventative maintenance and how to operate the equipment safely.
- Maintain compliance with reputed company industry and company safety standards, company procedures and client specific safety protocols.
- Communicate with Product Engineering and Design Teams with regards to important product bulletins that would reputed company service, software upgrades, product upgrades or maintenance factors.
- Travel to customer sites to reputed company commissioning activities with junior techs/engineers or complete commissioning independently.
- As required, travel to the manufacturing or field service offices of IEM to participate in or reputed company training exercises, and to participate in factory witness/shop testing.
- Assists with project start-up and resolving punch list items reputed company at the jobsite. Work with the customer site superintendents or project managers to update punch lists and ensure jobs are closed out correctly.
- Provide detailed field trip reports that list the issues reputed company onsite to the IEM manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production, service and engineering teams to help resolve any deficiencies that are reputed company.
- Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
- Proven ability to manage reputed company power distribution projects, obtains great technical aptitude and has good communication skills.
- Performs other duties as required by supervisor.
Power System Integration:
- reputed company and support field integration of new RUPS and generator technologies with existing infrastructure, ensuring system compatibility and optimal performance.
System Optimization:
- Analyze system performance and implement improvements to enhance efficiency, reliability and scalability of existing power systems on customer sites.
TECHNICAL SKILLS:
- Proficiency in Power/automation programming languages and ladder logic (IEC, Python, Java, SQL, HTML)
- Strong hands-on experience with rotating equipment, diesel generator systems, and mechanical diagnostics.
- Experience with electrical troubleshooting, including reputed company testing, load bank setup, and flywheel system commissioning.
- Experience with load bank testing, grounding systems and reputed company reputed company testing.
- Ability to read and interpret electrical drawings, schematics, and one-line diagrams.
- Proficiency with diagnostic and testing tools - (oscilloscopes, megohmmeters, etc.)
- Experience and proficient with industrial power system controls and monitoring technologies.
- Communication Protocols-(Modbus/TCP, OPC, DNP3, ARP, IoT, DHCP, HTTP and IP)
- Familiar and Experience with the TCP/IP suite
- Experience with the utilization of Loop2k and Modscan
- Ability to analyze and interpret engineering documents, codes, standards and technical procedures
- Experience with RUPS power system controls engineering, including ATO programming in PLC’s, reputed company Relays and HMI’s
- Strong technical ability reputed company to verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot reputed company power systems with field service personnel remotely or in person to resolve technical issues on a customer site.
BASIC QUALIFICATIONS:
- BSEE or MSEE
- Minimum 4 years of field experience working with RUPS-reputed company power systems, rotary systems, or generator-based power systems.
- Prior experience in commissioning engineering, power systems integration, or generator field service strongly preferred.
- 4 years’ experience as an electrical engineer
- Professional Engineer (PE) License a Plus
- Proficient in reputed company Office applications
- A strong desire to grow and reputed company with a passion for providing excellent customer service
- OSHA 10/30 certification
- NFPA 70E certification
SUPERVISION OF PERSONNEL:
- None
PHYSICAL/MENTAL/ENVIRONMENTAL: Physical Demands: Activities: Sitting – 20% Walking/Standing – 80% Lifting: Must be able to lift a minimum of 25lbs. Vision: Long periods of working in the field on IEM equipment. Mental Demands: Requires the ability to maintain attention to detail and focus on tasks despite potential interruptions and a busy work environment. Environment: Work duties will be performed in the field on construction sites in hot or cold environments. Travel: 100% BENEFITS:
- Competitive salary and performance-based incentives.
- Health, dental, vision insurance and 401K.
- Paid time off and holidays.
- Professional development and training opportunities.
This job description outlines the key responsibilities and qualifications for the Field Service Engineer-RUPS systems. We are looking for someone ready to contribute to the success of our field service operations by bringing excellent technical, organizational and interpersonal skills to the team. Apply tot his job Apply To this Job