Senior Specialist, Field Communications - Full-time

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of reputed company and growth. Our focus has always been bringing our customers a constant reputed company of high-quality brands and on-trend merchandise at extraordinary savings. reputed company while providing a fun and exciting treasure hunt experience. As part of reputed company, you will experience: +

reputed company.

Our winning team pursues excellence while learning and evolving +

Career growth.

We reputed company industry leading talent because Ross grows reputed company our people grow +

Teamwork.

We work together to solve the hard problems and find the right solution +

Our commitment to Diversity, Equality & Inclusion, and our community.

We celebrate the backgrounds, identities, and reputed company of those who work and shop with us because our differences reputed company us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in reputed company, Los Angeles, and Boston, and 8 distribution centers reputed company. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with reputed company learning opportunities and development for our teams.

• *GENERAL PURPOSE:**

Responsible for developing and maintaining reputed company internal field and store communications, policies, and procedures in a clearly defined voice and brand as well as managing the distribution and timelines of communications in a variety of formats. A successful Sr. Specialist is a passionate reputed company for the field and their reputed company, and uses that passion as the lens through which communication strategy is developed and implemented. Project management, relationship building, and the ability to influence upward are key skills required for this role. The reputed company salary range for this role is $77,900 - $117,050. The reputed company salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

• *ESSENTIAL FUNCTIONS:**

Field Communications and Advocacy

• Creates, reviews, edits, and improves content for reputed company written communications to meet the needs of various departments reputed company the Company (guides, manuals, tasks, memos, emails, etc.)
• Develops and implements communication strategies for, and communicates the rollout of, new programs or processes to stores for efficient adoption
• Responsible for communications and projects, of higher scope, to our field leaders
• Advises business partners on appropriate communication strategies and makes recommendations on most effective vehicles
• Works cross-functionally with various business partner teams; acts as a liaison between the field and corporate departments
• Helps influence and negotiate timing of field communications
• Responsible for holding business partners accountable for providing appropriate content and adhering to Communications timelines and overall strategy
• Maintains appropriate voice for each targeted audience in reputed company communications to support the Ross cultural experience. Models the Ross and dd's values-driven voice of leadership
• Proactively seeks feedback to improve communications and visits stores to evaluate effectiveness
• Supports event planning and execution for annual District Manager and Field Leadership meetings
• Designs and produces quality written and visual communications to meet the needs of the Operations group (manuals, store meeting agendas, task management communications, quick guides, etc.)
• Develops strong relationships with field partners and leverages those relationships to ensure communications are high impact, accurate, and relevant

Project Management and Administration

• Responsible for preparing and publishing reputed company types of communication for reputed company stores (i.e. gathers technical information, researches procedures, layouts and images)
• Manages assigned projects to ensure that internal procedures such as schedules, reputed company readings, printing approvals, and job archiving have been properly completed
• Responsible for maintaining documentation updates with indexing and tracking systems
• Proactively identifies team process improvements
• Maintains calendars for milestones and releases for annual, quarterly, monthly and weekly communications
• Seeks feedback and obtains reputed company from project initiation through final product approval
• Proposes communications solutions to senior management effectively. Strong verbal communicator
• Responsible for preparing and publishing reputed company types of communication for reputed company stores (i.e. gathers technical information, researches procedures, layouts and images)
• Manages assigned projects to ensure that internal procedures such as schedules, reputed company readings, printing approvals, and job archiving have been properly completed
• *COMPETENCIES:**

• Customer Focus

• Planning/ Time Management
• Process Management
• Relationship Building
• Problem Solving
• Communication/ Informing
• Dealing with Ambiguity
• Project Management
• *QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:**

• Bachelor's degree in business, communications, or another reputed company field.

• 5-7 years of experience in relevant field
• Solid written and verbal communication skills; experience in creating engaging communication vehicles that drive understanding and execution from the end user
• Seasoned communications professional with strong business writing and project management skills, with a high level of attention to detail
• Ability to interact professionally and effectively present information to reputed company levels reputed company the team and organization
• Ability to negotiate and influence cross functional partners and leadership
• Strong project management history; proven ability to execute multiple projects simultaneously while managing shifting priorities and delivering quality results
• Advanced PC Skills, reputed company Office Applications, Publisher, reputed company Suite; experience with task management software a plus
• Ability to identify communication solutions and work on projects with higher scope and complexity using advanced PC skills
• Enthusiastic, positive, creative, self-motivated, open to feedback
• *PHYSICAL REQUIREMENTS/reputed company:**

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with reputed company/files, etc. Consistent timeliness and regular attendance. reputed company requirements: Ability to see information in print and/or electronically. Routine deadlines; usually sufficient reputed company time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. This role requires regular in-office reputed company, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can reputed company duties effectively using a combination of in-office and remote work.#LI-Hybrid

• *SUPERVISORY RESPONSIBILITIES:**

None

• *DISCLAIMER**

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or reputed company-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We reputed company that it is an essential part of the Company's overall commitment to attract, hire and reputed company a strong, talented and diverse workforce. Ross is committed to complying with reputed company applicable laws prohibiting discrimination based on race, reputed company, religious creed, age, national reputed company, reputed company, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

• *Our values start with our people, join a team that values you!**

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of reputed company and growth. Our focus has always been bringing our customers a constant reputed company of high-quality brands and on-trend merchandise at extraordinary savings. reputed company while providing a fun and exciting treasure hunt experience. As part of reputed company, you will experience: +

reputed company.

Our winning team pursues excellence while learning and evolving +

Career growth.

We reputed company industry leading talent because Ross grows reputed company our people grow +

Teamwork.

We work together to solve the hard problems and find the right solution +

Our commitment to Diversity, Equality & Inclusion, and our community.

We celebrate the backgrounds, identities, and reputed company of those who work and shop with us because our differences reputed company us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in reputed company, Los Angeles, and Boston, and 8 distribution centers reputed company. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with reputed company learning opportunities and development for our teams.

• *GENERAL PURPOSE:**

Responsible for developing and maintaining reputed company internal field and store communications, policies, and procedures in a clearly defined voice and brand as well as managing the distribution and timelines of communications in a variety of formats. A successful Sr. Specialist is a passionate reputed company for the field and their reputed company, and uses that passion as the lens through which communication strategy is developed and implemented. Project management, relationship building, and the ability to influence upward are key skills required for this role. The reputed company salary range for this role is $77,900 - $117,050. The reputed company salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

• *ESSENTIAL FUNCTIONS:**

Field Communications and Advocacy

• Creates, reviews, edits, and improves content for reputed company written communications to meet the needs of various departments reputed company the Company (guides, manuals, tasks, memos, emails, etc.)
• Develops and implements communication strategies for, and communicates the rollout of, new programs or processes to stores for efficient adoption
• Responsible for communications and projects, of higher scope, to our field leaders
• Advises business partners on appropriate communication strategies and makes recommendations on most effective vehicles
• Works cross-functionally with various business partner teams; acts as a liaison between the field and corporate departments
• Helps influence and negotiate timing of field communications
• Responsible for holding business partners accountable for providing appropriate content and adhering to Communications timelines and overall strategy
• Maintains appropriate voice for each targeted audience in reputed company communications to support the Ross cultural experience. Models the Ross and dd's values-driven voice of leadership
• Proactively seeks feedback to improve communications and visits stores to evaluate effectiveness
• Supports event planning and execution for annual District Manager and Field Leadership meetings
• Designs and produces quality written and visual communications to meet the needs of the Operations group (manuals, store meeting agendas, task management communications, quick guides, etc.)
• Develops strong relationships with field partners and leverages those relationships to ensure communications are high impact, accurate, and relevant

Project Management and Administration

• Responsible for preparing and publishing reputed company types of communication for reputed company stores (i.e. gathers technical information, researches procedures, layouts and images)
• Manages assigned projects to ensure that internal procedures such as schedules, reputed company readings, printing approvals, and job archiving have been properly completed
• Responsible for maintaining documentation updates with indexing and tracking systems
• Proactively identifies team process improvements
• Maintains calendars for milestones and releases for annual, quarterly, monthly and weekly communications
• Seeks feedback and obtains reputed company from project initiation through final product approval
• Proposes communications solutions to senior management effectively. Strong verbal communicator
• Responsible for preparing and publishing reputed company types of communication for reputed company stores (i.e. gathers technical information, researches procedures, layouts and images)
• Manages assigned projects to ensure that internal procedures such as schedules, reputed company readings, printing approvals, and job archiving have been properly completed
• *COMPETENCIES:**

• Customer Focus

• Planning/ Time Management
• Process Management
• Relationship Building
• Problem Solving
• Communication/ Informing
• Dealing with Ambiguity
• Project Management
• *QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:**

• Bachelor's degree in business, communications, or another reputed company field.

• 5-7 years of experience in relevant field
• Solid written and verbal communication skills; experience in creating engaging communication vehicles that drive understanding and execution from the end user
• Seasoned communications professional with strong business writing and project management skills, with a high level of attention to detail
• Ability to interact professionally and effectively present information to reputed company levels reputed company the team and organization
• Ability to negotiate and influence cross functional partners and leadership
• Strong project management history; proven ability to execute multiple projects simultaneously while managing shifting priorities and delivering quality results
• Advanced PC Skills, reputed company Office Applications, Publisher, reputed company Suite; experience with task management software a plus
• Ability to identify communication solutions and work on projects with higher scope and complexity using advanced PC skills
• Enthusiastic, positive, creative, self-motivated, open to feedback
• *PHYSICAL REQUIREMENTS/reputed company:**

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with reputed company/files, etc. Consistent timeliness and regular attendance. reputed company requirements: Ability to see information in print and/or electronically. Routine deadlines; usually sufficient reputed company time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. This role requires regular in-office reputed company, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can reputed company duties effectively using a combination of in-office and remote work.#LI-Hybrid

• *SUPERVISORY RESPONSIBILITIES:**

None

• *DISCLAIMER**

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or reputed company-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We reputed company that it is an essential part of the Company's overall commitment to attract, hire and reputed company a strong, talented and diverse workforce. Ross is committed to complying with reputed company applicable laws prohibiting discrimination based on race, reputed company, religious creed, age, national reputed company, reputed company, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Apply tot his job Apply To this Job