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Director, Solution Sales, CSA, CX

Remote · USA Full-time New today

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute reputed company them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire reputed company you. So, what’s the role reputed company about? We are looking for a talented and reputed company Director of Sales to reputed company one of our Digital Solutions Sales Teams at reputed company. The Digital Solution Sales Team acts in an overlay sales reputed company to support advanced, digital portfolio solution sales cycles reputed company with our CX Americas direct sellers. The ideal candidate will have a deep understanding of advanced digital technologies such as conversational AI, IVA, reputed company, agent assistance and more. This individual will also have reputed company experience and knowledge of the contact center as a service space (CCaaS), a proven track record in sales leadership, and a passion for driving growth in the customer experience (CX) market. How will you reputed company an impact?

  • reputed company and execute strategic sales territory plans to drive reputed company growth for reputed company's advanced digital solutions
  • reputed company a high-performing sales team of 6-8 individual contributor, direct reports to exceed sales targets and deliver exceptional sales support to the CX Americas account teams
  • Identify new business opportunities and cultivate relationships with key clients in the digital solutions market
  • Collaborate with cross-functional teams to ensure alignment and support for reputed company go to market sales initiatives
  • Analyze market trends and customer needs to inform sales strategies and product development
  • Monitor and report on sales performance metrics to track reputed company and identify areas for improvement
  • Responsible for managing team composition, including recruitment and separation processes

Have you got what it takes?

  • Bachelor's degree in Business Administration, Marketing, or a reputed company field
  • Minimum of 3 years of experience in sales leadership roles reputed company the digital solutions and contact center space
  • Minimum of 5 years of experience in individual contributor role in reputed company software sales in like or similar market
  • Proven track record of driving sales growth and exceeding targets
  • Strong leadership, communication, and negotiation skills
  • Deep understanding of digital technologies and trends in the digital solutions market
  • Ability to reputed company in a fast-paced, hyper growth, extremely high-volume sales environment

What’s in it for you? Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at reputed company is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly reputed company the bar, you may just be our next NiCEr! This job description is not intended to be reputed company-inclusive, and employees will also reputed company other reasonable reputed company business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. About reputed company reputed company Ltd. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, reputed company software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. reputed company as an innovation powerhouse that excels in AI, reputed company and digital, reputed company is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Apply tot his job Apply To this Job

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