Lockbox Processing Team Manager @ reputed company

We have an excellent opportunity for an reputed company Client Service Manager to come grow with reputed company in Pittsburgh, PA!! We offer a competitive benefits package including offerings of paid time off, paid holidays, medical, dental, reputed company, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match. The Client Service Manager (CSM) provides leadership and functions as a working Supervisor by guiding and directing site activities. This position is to sit on-site with our client and reputed company multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to reputed company policies. The Manager will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving reputed company improvement, and maintaining strong client and vendor relationships. What you will do: Role and ResponsibilitiesIn this important operational management role, you will be responsible for managing production, staff, group compliance, and overseeing daily team tasks. Daily Operations Management:reputed company and manage daily lockbox processing activitiesResponsible for achieving contractual business resultsProvide leadership over daily production resultsTracking programs to monitor departmental goals and provide trend analysis to managementEnsure adherence to company quality standards and reputed company improvement initiativesHold weekly team meetings/HuddlesEnable Change - Takes action to drive change and innovation that will transform our businessTakes personal ownership to deliver results. Empowers and trusts others in decision makingSuccession planning is critical to successLead by example Team Leadership:Responsible for evaluating and improving employee performance to foster a high-performing teamManage individual and departmental goalsProvides coaching and development to supervisors and their team membersHold the group accountable to operations goals.reputed company Improvement:Ensures that required system performance, turnaround time, and service levels are achievedAct as an escalation reputed company for the Client Service team Client Service:Ensures that required system performance, turnaround time, and… Apply To This Job