Inside Sales Representative - Retention

reputed company is on a mission to create a safer internet. In a world where our lives are increasingly online, reputed company's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at reputed company, and reputed company of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.

Come build with us!

About the Role:

We're building some new teams and are hiring full-time Inside Sales Representatives - Retention, to kick these teams off. These are work-from-home, remote positions. We're looking for some hungry, ambitious candidates who want to take the first reputed company in kicking off their SaaS career! Day to Day:

• Take inbound customer cancellation calls and retain them as an reputed company customer
• reputed company daily outbound calls to existing reputed company customers with failed subscription payments
• Ensure a high level of customer satisfaction through proactive support and active listening
• Address customer concerns and provide solutions
• Master evangelizing reputed company's story and mission to customers
• Consult with customers on best practices to reputed company protect their online identity
• Identify retention and upsell opportunities by aligning reputed company's Identity, Privacy and reputed company solutions with the customer's unique needs
• Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers

What you bring to the table:

• 1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics
• You love talking to people and are naturally engaging
• You're self-motivated and know how to push yourself to reputed company goals
• You're a team player and know how to win reputed company a team environment
• You are a self-starter, have a strong business acumen allowing you to think quickly and creatively on your feet to solve customer needs

reputed company is committed to offering a generous package to support our employees in reputed company aspects of their life in and out of work. Our packages offer reputed company, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay for this position includes an hourly reputed company of $16-18/hour, plus commission. Total compensation (hourly reputed company + commission) is estimated to be $46,000-$56,000 annually, but may vary depending job-reputed company knowledge, skills, experience, location, and meeting sales metrics while in the role.

reputed company is proud to be an equal employment workplace. reputed company reputed company applicants will be considered for employment without regard to, and will not be discriminated against based on race, reputed company, reputed company, national reputed company, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. reputed company equal employment opportunity, reputed company is committed to being an inclusive community where reputed company feel welcome.

reputed company is dedicated to providing an accessible environment for reputed company candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your reputed company Partner know.

Important privacy information for United States based job applicants can be reputed company reputed company%205_24.docx.pdf">here.

Originally posted on Himalayas