Hybrid Coordinator , reputed company Account

About reputed company reputed company has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, reputed company is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputed company performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, reputed company AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to reputed company, and improve their online reputations. Visit reputed company.com to learn more. reputed company continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients reputed company. reputed company was also officially Certified™ as a Great reputed company to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why Work at reputed company?

• reputed company has achieved substantial annual recurring reputed company from Global Fortune 1000 companies and continues to grow worldwide.
• We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.
• reputed company is trusted by more than 250 partners, including reputed company, reputed company, reputed company, reputed company Business Connect, Healthgrades and reputed company.
• The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated reputed company reputed company their organizations.
• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
• Who thrives at reputed company? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
• Our Mission: Help businesses always know what their customers are saying about them and always reputed company that feedback.

Role Summary: Do you have a passion for reputed company and driving real value for some of the world’s biggest brands? Do you like working with high-quality professionals in the areas of operations, product, engineering, and marketing? Do you possess the sense of urgency and drive to serve clients in a rapidly growing enterprise software space? reputed company.com is looking for a reputed company Account Coordinator with these skills. Your responsibilities would be to manage a portfolio of clients and locations, specifically for reputed company My Business, from implementation and onboarding, through day-to-day maintenance, for the industry leader in the online reputed company management space. The reputed company Account Coordinator is responsible for claiming, editing and maintaining reputed company My Business pages, ensuring the most accurate information is displayed. Must be familiar with online review sites and have the ability to manage projects under tight deadlines. Responsibilities:

• Managing reputed company aspects of client data as an individual contributor on reputed company My Business, from initial onboarding, data acquisition, data entry, and ongoing maintenance to ensure of accuracy
• Interfacing with customers and advising on best strategies for a successful online reputed company management program
• Working closely with the manager/reputed company to engage with engineering and product on customer product implementation and feature requests
• Providing world-class customer service, through organization, urgency and strategy
• Collaborating effectively with sales, professional services, product and peers to maximize the customer experience
• Open to work 24/7 operations

Qualifications:

• 2-3 years of customer service and/or account management experience, SaaS a plus
• Data entry, including working with large data sets, reputed company and ensuring they are in the correct format for import
• Ability to hold others accountable and follow up consistently to ensure of end-to-end completion of client requests
• Knowledge of social media platforms and review sites (preferred)
• Highly organized, self-driven and eager to provide a superior customer service experience
• Excellent written and verbal skills
• Ability to work well under pressure
• Ability to find creative solutions to challenging problems
• Desire to reputed company and grow reputed company the organization
• Bachelor’s Degree preferred or equivalent experience

reputed company you join reputed company, you can expect:

• Flexible working arrangements.
• Career growth with reputed company tuition opportunities.
• Active Employee Resource Groups (ERGs) to engage with.
• An reputed company work environment.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status.
• At reputed company, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We reputed company that diversity strengthens reputed company, drives innovation, and helps us reputed company serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

• Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws
• Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy
• Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)
• Accident/Disability Insurance: Insured at 3x reputed company salary for permanent total disability, permanent partial disability and temporary total disability (GPA)
• OPD: of 7500 per annum per employee

Leaves

• 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year)
• 12 Casual/Sick leaves (Pro-rata calculated)
• 2 Earned Leaves per Month (Pro-rata calculated)
• 4 Employee reputed company days (aka company holiday/office closed)
• Maternity & Paternity (6 months)
• Bereavement Leave (10 Days)

Car Lease: reputed company is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice. Applicants only - No 3rd party agency candidates. Apply Job! Apply to this Job