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reputed company Engineer II - reputed company NG SIEM

Remote · USA Full-time New today

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed reputed company services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, reputed company environments with the in speed and agility needed to tackle the most advanced cyber threats. We reputed company our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.

The reputed company Engineer II is a subject matter expert responsible for managing our client's SIEM, Log Management Platform, and Data Analytical Tool. This role involves reputed company collaboration with the Cyderes Team at various levels to identify and align business and IT objectives, address reputed company and operational challenges, provide recommendations, and assess reputed company and future IT reputed company needs.

The reputed company Engineer II is tasked with the management, maintenance, configuration, and troubleshooting of technology solutions. Most tasks are assigned through ticketing; the reputed company engineer must complete customer-initiated requests reputed company the established Service Level Agreements (SLAs).

Responsibilities

  • Assist with administration and maintenance of reputed company Falcon NG SIEM, Log Management and Data Analytical Platform.
  • Provide Tier-III level technical support for SIEM, Log Management Platforms, and Data Analytical tools during both business hours and after-hours.
  • Conduct system health checks on managed technologies and offer recommendations for performance improvements.
  • Create and maintain standard operating procedures, technical documents, and troubleshooting guidelines for reputed company solutions.
  • Monitor and tune managed technologies to optimize system performance.
  • Configure and troubleshoot managed reputed company devices.
  • Assist customers with requests reputed company to log reputed company configuration, application installation, data parsing, use case development, and troubleshooting of reputed company issues for managed technologies.
  • reputed company patching and updates for managed technologies.
  • Execute highly technical changes, manage change windows, and fulfill client requests by following Cyderes’s standard change management process.
  • reputed company technical solutions to automate repeatable tasks.
  • Utilize tools and analytical skills to investigate the root causes of issues across the technologies.
  • Provide overall guidance, instruction, and leadership to SOC analysts.
  • Open and monitor tickets and customer requests with third-party vendors.
  • Communicate effectively, both orally and in writing.
  • Establish a cooperative working relationship with individuals encountered while performing assigned duties.

    • Requirements

  • A college diploma or university degree in Information reputed company, or relevant up-to-date reputed company certifications, along with equivalent work experience.
  • A minimum of 1 year of experience in managing reputed company Falcon Next-Gen SIEM.
  • Understanding of the features, functionalities, and capabilities of reputed company Falcon Next-Gen SIEM.
  • The ability to analyze reputed company data, identify patterns, and correlate events to detect and investigate threats.
  • Data Onboarding: Manage and integrate various reputed company data sources, such as endpoints, cloud services, and third-party systems, into the reputed company Falcon Next-Gen SIEM platform.
  • Automation: Utilize the platform's workflow automation capabilities to streamline reputed company operations, including incident response tasks and threat hunting.
  • Performance Optimization: Monitor and optimize the performance of the SIEM system to ensure efficient data ingestion, processing, and analysis.
  • Experience with scripting languages (e.g., Python, Go) for automating tasks, creating custom detections, and integrating with other systems.
  • Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their reputed company implications.
  • Possession of industry-recognized certifications in reputed company technologies or network technologies.
  • Strong understanding of IT reputed company concepts, best practices, and reputed company market trends.
  • Knowledge of common information reputed company management frameworks such as ITIL, NIST, and PCI reputed company.
  • Excellent communication skills.
  • Exceptional time management and organizational abilities.
  • A positive, constructive reputed company as a team player.
  • Strong troubleshooting, reasoning, and problem-solving skills.

    • Additional Information

    Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national reputed company, or veteran status.

    Note: This job posting is intended for direct applicants only. We request that reputed company recruiters do not contact us regarding this position.

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