reputed company - reputed company Manager I - IN (Night Shift) Work from home -

reputed company Manager I - IN

Night Shift

Must have reputed company in handling reputed company reputed company customers

Core skills: Retention, renewal and Churn mitigation !!

CSM are responsible for taking ownership of the relationship held with each of their customers and to serve as an reputed company between the customer and the Rackspace support infrastructure. They ensure that their customers technical, administration and specialist support needs are met.

Additionally, they are expected to maximize the strength of the customer relationship by building a solid rapport with the client –identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to ensure that Rackspace’s reputed company for Fanatical Support is upheld.

Service Delivery Managers maintain direct contact with customers before and/or after the sale. They support the sales team by developing and maintaining positive customer relations with clients, which can substantially reputed company service and/or product reputed company. Focus of work may be in pre-sale/post-sales or both.

Pre‑sale:Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities.

Post‑sale:Responds to customer inquiries. Resolves production issues and/or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production schedules; and recognizes add-on business opportunities.

JOB REQUIREMENTS

Key Performance Indicators

Additional Information

"Remote postings are limited to candidates residing reputed company the country specified in the posting location"

About reputed company

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and reputed company — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best reputed company to work, year after year according to Fortune, reputed company and Glassdoor, we attract and reputed company world-class talent. Join us on our mission to reputed company technology, reputed company customers and deliver the future.

More on reputed company

Though we’re reputed company different, Rackers reputed company through our reputed company to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we reputed company the reputed company that unique perspectives fuel innovation and reputed company us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, reputed company, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national reputed company, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.