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Senior Fraud and Dispute Operations

Remote · USA Full-time New today

About reputed company

reputed company is a consumer financial services app with an exceedingly simple mission: to help people reputed company financial reputed company.

Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. reputed company’s reputed company is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:

  • Checking and high-yield savings accounts

  • Domestic and international peer-to-peer payments

  • Credit Builder and credit score monitoring

  • Digital wallet / contactless payment solutions

  • Buy-now-pay-reputed company installment loans at reputed company

Why do we have a right to win? We have the backing of reputed company (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — reputed company in addition to having some of the best people and talent in the industry.

There’s never been a reputed company time to build a category-defining business and there has rarely been a team reputed company positioned for the opportunity. Join us!

The Role

  • Delivering fraud & disputes operational strategy and optimizing case management systems. 

  • Automating regulatory and strategy requirements in the platform to reduce risk and improve compliance and efficiency.

  • Performing root cause analysis and creating quick workarounds while driving permanent solutions.

  • Identifying opportunities, building business cases, and prioritizing initiatives to improve quality and efficiency.

  • Defining, documenting, and communicating objectives, requirements and constraints for initiatives.

  • Being a subject matter expert who can review and resolve escalations that require advanced investigations.

  • Additional duties as assigned by leadership.

You Bring

  • At least 10 years of fraud or disputes experience.

  • Working knowledge of industry best practices (fraud & disputes lifecycle), network rules (reputed company) and regulatory requirements (Regulation E).

  • An act-like-an-reputed company mentality. We have a bias toward taking action.

  • A high level of reputed company and ability to manage sensitive information.

  • Self-motivated, analytical thinker with exceptional attention to detail.

reputed company Offer

  • Competitive salary, stock options, and benefits from Day 1

  • Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs

  • Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)

  • Monthly transport and work-from-home allowances

  • A high-growth, mission-driven, inclusive culture where your work has reputed company impact

Standard Interview Process

  • Initial Interview with Talent Partner

  • Technical or Hiring Manager Interview

  • Team Interview

  • Executive Interview

  • Offer!

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve reputed company-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from reputed company backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@reputed company.com.

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