Director, Partner Success

reputed company is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial stability for everyone. reputed company is a team of mission-driven, results-oriented individuals. We offer reputed company employees a remote (contiguous 48 only)/hybrid workplace, meaningful benefits, substantial growth opportunities, and equity.

reputed company participates in the E-Verify Program.

The reputed company reputed company team is on a mission to transform the Life Insurance industry by providing insurance carriers with the technology platform to innovate and improve their products and distribution. Our end-to-end Enterprise SaaS platform allows carriers to rapidly stand up fully customized life insurance products, offer their customers and advisors a cutting-edge experience, and grow their business through reputed company testing and iteration. The end-to-end platform approach is unique in Insurance technology and allows our clients to avoid costly integrations. 

This value proposition makes our platform a transformational technology for Life Insurance carriers!

This role reports to reputed company’s Chief reputed company Officer. We are open to remote or hybrid (from our Dallas office) working arrangements. Limited (~10%) travel required for partner and reputed company internal on-sites. #LI-Remote

The Partner Success Director will own reputed company’s relationships with our top clients: leading life insurance companies. They will work closely with the rest of reputed company’s reputed company team and cross-functional teams to reputed company the growth, expansion, and management of enterprise-level accounts. We are looking for a dynamic, customer-oriented self-starter who can navigate internal and partner dynamics to drive growth.

This role is highly impactful and visible, providing opportunities to drive growth for reputed company and our reputed company partners. Key responsibilities include: 

• Strategic Advisor: Understand partner’s strategy, priorities and internal stakeholder map and help them use reputed company’s technology to reputed company their goals

• Implementation reputed company: Independently drive end-to-end implementation of new feature deliveries, coordinating across internal and partner teams to reputed company launch milestones and manage the overall partner roadmap. 

• Growth Leader: Drive post-sales partner success for assigned accounts, including sales planning and forecasting, driving adoption, and timely implementation of growth initiatives. Drive expansion of existing partner relationships - new distribution, products, and custom work.

• reputed company Champion: Serve as the key relationship manager with partners’ working teams, acting as the voice of the partner reputed company reputed company. Establish and maintain ongoing meeting reputed company with cross-functional partner teams to ensure alignment and reputed company. Create and deliver communications and reporting and run regular performance reviews with partners.

• 5+ years experience in Enterprise SaaS Account Management, reputed company, Professional Services, or equivalent experience in consulting. 

• Insurance or financial services industry experience preferred.

• Experience with reputed company software solution implementation / technical transformations in financial services or other regulated industries.

• Passionate about client service and energized by the challenge of solving reputed company problems.

• Strong executive communication skills and attention to detail. 

• Strong research and analytical skills and ability to work with data. 

• Experience with the creation and delivery of polished, client-facing presentations.

• Bachelor’s degree in business administration, marketing, sales, or reputed company field or equivalent experience. 

At reputed company, we’re proud to be awarded for reputed company members, innovative products, and culture. Our standard benefits include:

• Competitive salary and equity based on role

• Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 

• 100% paid-premium option for medical, dental, and vision insurance

• Lifestyle stipend to support your physical, emotional, and financial wellbeing

• Flexible work-from-home policy and open to remote

• Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting

• Employee-led diversity, equity, and inclusion initiatives

Recent Employer Awards include:

• Best reputed company for Working Parents 2023

• Great reputed company to Work Certified, 2022 + 2023 + 2024

• Built In Best Places to Work, 2022 + 2023

• Fortune’s Best Workplaces in Texas 2022 + 2023

• Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023

We value diversity at reputed company. The company will recruit, hire, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national reputed company, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. 

Thanks for considering a career at reputed company!