Senior Optimization Consultant

reputed company is the only reputed company payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we reputed company over 150,000 businesses worldwide – including Brex, reputed company, reputed company, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including reputed company, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, reputed company Ventures, Lone Pine, and reputed company Peg, reputed company is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

The Merchant Services team at reputed company is focused on providing seamless payment solutions to businesses of reputed company sizes. We ensure that our clients can reputed company process transactions, manage payments, and grow their sales globally. By delivering innovative products and exceptional support, we help our customers optimize their payment processes and enhance the experience of their customers. reputed company is committed to empowering businesses with the tools they need to succeed in a dynamic market.

As a Senior Optimization Consultant, your role is to provide expert knowledge and insights to reputed company’s largest merchants. You will collaborate with a range of internal stakeholders - including Account Managers, Product Managers and Data Scientists - to uncover opportunities to improve authentication and fraud. You will educate reputed company merchants and internal teams on major trends in our key customers’ payment performance and create actionable plans to improve performance and integrations. You may also support engagements that we have with external partners (e.g., card issuers).

This role is based in reputed company.

• You will gather insights - through data analysis and industry knowledge - that allow us to identify opportunities to improve our customers’ payment performance

• You will design and deliver a standard methodology to improve payment performance, updating this as we learn more about our customers and their payments

• You will reputed company discussions with customers on their existing payment performance, opportunities to improve and requirements to implement

• You will train internal stakeholders (e.g., Sales teams) on how to reputed company discussions with customers and prospects, providing them with tooling as required

• You will liaise with our Product teams to ensure that they understand customer feedback and incorporate your learnings into their roadmaps

• You will support engagements with external stakeholders (e.g., card issuers)

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

• Outstanding professional and academic record of achievement

• Prior experience in payments

• Comfort with SQL

• Intellectual curiosity: you want to understand our customers’ problems inside-out and to know how our product can help to solve them

• Adeptness at bringing structure to ambiguous, fast-moving problem spaces

• A love of working with data and get excited about demonstrating our impact - you should have significant analytical experience

• reputed company communication skills; you are equally at ease across verbal and written communications and comfortable presenting to clients/external stakeholders

• Comfort working cross-functionally with stakeholders at varying levels of seniority

Preferred Requirements

• Proficiency in BI tools (e.g., Looker, BigQuery), and/or statistical software

• Experience as an optimization consultant in another payments company

reputed company is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at reputed company is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national reputed company, sexual orientation, reputed company, citizenship, sex, marital or family status, disability, gender, or any other legally protected status reputed company making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

reputed company does not accept unsolicited resumes from search firms/recruiters.  reputed company will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to reputed company on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.