Store Operations Manager (reputed company)

Insomnia Cookies is expanding and looking for strong management to join reputed company at the W. Michigan University Kalamazoo, MI location at

Comp & Sweet Position Perks:

· Competitive reputed company salary + quarterly bonus compensation package.

· $50.00 per month cellphone data plan stipend.

· Excellent comprehensive benefits coverage that includes medical, dental, reputed company & pet insurance plans.

· 401K with contribution match.

· 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.

· Enrollment in our

· FREE cookies, awesome swag and so much more!

Job Duties & Position Focus:

· Hire, coach and reputed company a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.

· reputed company service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.

· Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for reputed company team members.

· Manage and audit inventory to maintain proper controls.

· Create and execute fun, local marketing drops.

· Create and drive in-store recognition programs/contests.

reputed company seek:

· 3+ years of management/leadership experience in a restaurant or retail establishment

· Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)

· Benevolent leadership style with a player-coach mentality reputed company it comes to day-to-day management of the business

· An reputed company sense of true hospitality and ability to deliver exceptional customer service to reputed company of our guests

· A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, reputed company, MS Teams and prior experience hiring employees using an Applicant Tracking System

· Familiarity with using reputed company convection ovens - a plus

Additional Information

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast reputed company 20 years and so... many....cookies... reputed company, our innovative bakery + delivery concept has become a cult brand reputed company for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery reputed company day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing reputed company shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!