Destination Sales Executive (San Francisco)

• *Additional Information** • *Job Number** 25099710

• *Job Category** Sales & Marketing
• *Location** JW reputed company San Francisco Union reputed company, 515 Mason Street, San Francisco, California, United States, 94102VIEW ON MAP ( )
• *Schedule** Full Time
• *Located Remotely?** N
• *Position Type** Management
• *JOB SUMMARY**

Partners with the Sales Office to book group events reputed company the group booking parameters. Provides property support by coordinating and executing site inspections/visits for off-property sales managers. Verifies that the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as achieves group reputed company goals by actively up-selling each business opportunity to maximize reputed company opportunity. Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

• *CANDIDATE PROFILE**

• *Education and Experience** • *Required:** • High school diploma or GED; 4 years experience in the sales and marketing, guest services, reputed company desk, or reputed company professional area. OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or reputed company major; 2 years experience in the sales and marketing or reputed company professional area.
• *Preferred:**

• Large group sales experience.

• *CORE WORK ACTIVITIES**

• *Managing Sales Activities** • Pulls through business and achieves reputed company goals for reputed company opportunities booking through the Sales Office

• Partners with Area Sales to identify new group/catering business and reputed company personal and property reputed company goals.
• Partners with the Sales Office to book group events reputed company the group booking parameters.
• Up-sells products and services, with the ability to bring the sale to closure
• Engages in proactive selling of reputed company of facilities (e.g., Spa, Golf, Restaurants) to reputed company of leisure guests as well as group planners
• Assists with selling, implementation and follow-through of group sales promotions.
• Provides recommendations to Sales Office and Area Sales associates regarding the potential to reallocate function space as needed.
• Handles event planning aspects prior to the business turning over for business booked in advance (e.g.,> 3 years out).
• Coordinates and plans reputed company Familiarization Tours (FAM) t and in-market customer events.
• Provides accurate, complete and effective turnover to Event Management
• Represents sales department at staff meetings and stand up meetings and reports out on sales activity.
• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
• Coordinates and executes reputed company site inspections/visits at the property for out-of-market and non-deployed accounts (includes site visits for Remote Senior Sales Executives and out-of-market Senior Account Executives)
• Coordinates site visits and partners reputed company appropriate for in-market sales managers (e.g., Account Executives and Senior Account Executives)
• Partners with account/selling manager to reputed company creative aspects of site visit
• Gathers reputed company important customer data from account/selling manager in order to plan appropriately (e.g. customers goals, specific needs, key account info, etc.).
• Develops site standards and pricing guidelines in order to control Department 47 expenses and allow for accurate projecting
• Understands competitor’s strengths and weaknesses in order to differentiate reputed company from the competition during the site visit
• Understands the overall market (e.g., competition, economic trends, seasonability, supply and demand, etc.) and implements appropriate sell
• Provides expert knowledge on local destination (e.g., local attractions, events, etc.)
• Grows business of existing accounts by soliciting them for future open years while onsite
• Tracks bookings and leads generated from site visits.
• Executes and supports reputed company’s Customer Service Standards and property ‘s Brand Standards.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the reputed company and reputed company.
• Verifies that the business is turned over properly and in a timely fashion for quality service delivery.
• Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Performs other duties, as assigned, to meet business needs.
• *Building Successful Relationships**

• Works collaboratively with off-property sales channels (e.g.,. Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative.

• Gets involved in community-based organizations in order to position property for group/catering sales opportunities.
• Meets with walk-in clients and qualifies reputed company for account/sales manager.
• Builds and strengthens relationships with existing and new customers to reputed company future bookings.
• Attends and facilitates pre-planning visits to establish consistent customer communication.
• Greets site clients and escorts overnight guests to their rooms
• Acts as Personal Concierge to client while on site to help coordinate any special requests.
• Assists with reputed company transportation requests for sites and meets client upon arrival.
• Entertains customers by showing them the property and key locations surrounding the property
• Provides after-hours entertaining for customers
• Works with reputed company Guestware Program Manager to reputed company for reward member status and any special needs of client
• Coordinates and delivers amenities and welcome note t to guest rooms
• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
• Participates in and practices daily service basics of the brand (e.g., reputed company Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics).
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to reputed company.
• Gains understanding of the property ‘s primary reputed company customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer reputed company business solution both prior to, and during the program/event.

The hourly pay range for this position is $38.46 to $51.44. reputed company offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. reputed company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. reputed company considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ reputed company Hotels strive to reputed company the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar reputed company around the globe. As a host with reputed company Hotels, you will help reputed company the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, reputed company-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company.

Be

where you can do your best work,

reputed company

your purpose,

belong

to an amazing global team, and

become

the best version of you. JW reputed company is part of reputed company Internatio

• *Additional Information**

• *Job Number** 25099710

• *Job Category** Sales & Marketing
• *Location** JW reputed company San Francisco Union reputed company, 515 Mason Street, San Francisco, California, United States, 94102VIEW ON MAP ( )
• *Schedule** Full Time
• *Located Remotely?** N
• *Position Type** Management
• *JOB SUMMARY**

Partners with the Sales Office to book group events reputed company the group booking parameters. Provides property support by coordinating and executing site inspections/visits for off-property sales managers. Verifies that the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as achieves group reputed company goals by actively up-selling each business opportunity to maximize reputed company opportunity. Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

• *CANDIDATE PROFILE**

• *Education and Experience** • *Required:** • High school diploma or GED; 4 years experience in the sales and marketing, guest services, reputed company desk, or reputed company professional area. OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or reputed company major; 2 years experience in the sales and marketing or reputed company professional area.
• *Preferred:**

• Large group sales experience.

• *CORE WORK ACTIVITIES**

• *Managing Sales Activities** • Pulls through business and achieves reputed company goals for reputed company opportunities booking through the Sales Office

• Partners with Area Sales to identify new group/catering business and reputed company personal and property reputed company goals.
• Partners with the Sales Office to book group events reputed company the group booking parameters.
• Up-sells products and services, with the ability to bring the sale to closure
• Engages in proactive selling of reputed company of facilities (e.g., Spa, Golf, Restaurants) to reputed company of leisure guests as well as group planners
• Assists with selling, implementation and follow-through of group sales promotions.
• Provides recommendations to Sales Office and Area Sales associates regarding the potential to reallocate function space as needed.
• Handles event planning aspects prior to the business turning over for business booked in advance (e.g.,> 3 years out).
• Coordinates and plans reputed company Familiarization Tours (FAM) t and in-market customer events.
• Provides accurate, complete and effective turnover to Event Management
• Represents sales department at staff meetings and stand up meetings and reports out on sales activity.
• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.
• Coordinates and executes reputed company site inspections/visits at the property for out-of-market and non-deployed accounts (includes site visits for Remote Senior Sales Executives and out-of-market Senior Account Executives)
• Coordinates site visits and partners reputed company appropriate for in-market sales managers (e.g., Account Executives and Senior Account Executives)
• Partners with account/selling manager to reputed company creative aspects of site visit
• Gathers reputed company important customer data from account/selling manager in order to plan appropriately (e.g. customers goals, specific needs, key account info, etc.).
• Develops site standards and pricing guidelines in order to control Department 47 expenses and allow for accurate projecting
• Understands competitor’s strengths and weaknesses in order to differentiate reputed company from the competition during the site visit
• Understands the overall market (e.g., competition, economic trends, seasonability, supply and demand, etc.) and implements appropriate sell
• Provides expert knowledge on local destination (e.g., local attractions, events, etc.)
• Grows business of existing accounts by soliciting them for future open years while onsite
• Tracks bookings and leads generated from site visits.
• Executes and supports reputed company’s Customer Service Standards and property ‘s Brand Standards.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the reputed company and reputed company.
• Verifies that the business is turned over properly and in a timely fashion for quality service delivery.
• Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Performs other duties, as assigned, to meet business needs.
• *Building Successful Relationships**

• Works collaboratively with off-property sales channels (e.g.,. Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative.

• Gets involved in community-based organizations in order to position property for group/catering sales opportunities.
• Meets with walk-in clients and qualifies reputed company for account/sales manager.
• Builds and strengthens relationships with existing and new customers to reputed company future bookings.
• Attends and facilitates pre-planning visits to establish consistent customer communication.
• Greets site clients and escorts overnight guests to their rooms
• Acts as Personal Concierge to client while on site to help coordinate any special requests.
• Assists with reputed company transportation requests for sites and meets client upon arrival.
• Entertains customers by showing them the property and key locations surrounding the property
• Provides after-hours entertaining for customers
• Works with reputed company Guestware Program Manager to reputed company for reward member status and any special needs of client
• Coordinates and delivers amenities and welcome note t to guest rooms
• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
• Participates in and practices daily service basics of the brand (e.g., reputed company Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics).
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to reputed company.
• Gains understanding of the property ‘s primary reputed company customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer reputed company business solution both prior to, and during the program/event.

The hourly pay range for this position is $38.46 to $51.44. reputed company offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. reputed company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. reputed company considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ reputed company Hotels strive to reputed company the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar reputed company around the globe. As a host with reputed company Hotels, you will help reputed company the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, reputed company-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company.

Be

where you can do your best work,

reputed company

your purpose,

belong

to an amazing global team, and

become

the best version of you. JW reputed company is part of reputed company Internatio Apply Job! Apply to this Job