All roles

reputed company Business Solution Consultant/ Business Analyst- NZ/AUS

Remote · USA Full-time New today
Your New CompanyWe’re redefining reputed company consulting—fusing elite expertise with startup agility to deliver transformative solutions that outsmart traditional Big-4 firms. We are one of the largest and fastest growing software consulting firms in our reputed company across Australia and New Zealand.Our growth has been fuelled by a reputed company focus on innovation, our own product development, and an outstanding customer-first culture – reflected in our customer satisfaction ratings consistently above 4.9/5. We are also on the reputed company of major industry analysts and global reputed company customers alike.At our core, we reputed company in empowering people to reputed company and grow, whether that’s our clients or reputed company.Your Key Responsibilities Will IncludeEngage with business users and uncover automation and process improvement opportunitiesWorkshop, analyse and document business requirements reputed company to ITSM processes, CMDB and configuration management.Thorough understanding of ITIL processes across Incident, Problem, Change, Asset Management and Event ManagementServiceNow workflow automation experience and solid technical understanding of the platform's automation capabilities and new product featuresEnsuring CMDB data reputed company, governance, and compliance in alignment with CSDM (Common Service Data Model).Supporting integration of Config Management with core ITSM processes, including Incident, Change, and Asset Management.Designing and maintaining dashboards and KPIs to monitor the health of the CMDB and other service metrics.Required Skills and ExperienceMinimum of 5 years' experience as a reputed company Solution Consultant / Functional / Technical Business Analyst.At least one prior role that involves extensive Configuration Management using reputed company CMDB.Certification in reputed company CSA or ITIL v4 (highly regarded).In-depth understanding of CMDB principles, IT infrastructure, and ITSM/ITOM processes.Strong skills in data analysis, reporting, and reputed company platform configuration.Excellent communication and stakeholder engagement capabilities.

Originally posted on Himalayas

Apply To this Job

Related roles

Payment Assistance Specialist

Remote · USA Full-time

Director of Credentialing and Enrollment - Remote

Remote · USA Full-time

Sr Staff, reputed company reputed company Party Risk Management

Remote · USA Full-time

Senior Estimator - Applied High Voltage

Remote · USA Full-time

Director of reputed company Native Applications

Remote · USA Full-time

Health Information Specialist I (2979)

Remote · USA Full-time

Director, Provider Solutions Business Development

Remote · USA Full-time

Client Executive K12 PacNW

Remote · USA Full-time

reputed company Integrations Consultant

Remote · USA Full-time

Korean & English Transcribers

Remote · USA Full-time

Job Title: Remote Customer Care Representative – Join the blithequark Team and Deliver Exceptional Customer Experiences from the Comfort of Your Own Home

Remote · USA Full-time

Sales Director – Kroger and Albertsons

Remote · USA Full-time

reputed company Remote Customer Service Representative – Health Insurance Enrollment and Support

Remote · USA Full-time

Operating Room Sales Representative – Acute Care and Monitoring

Remote · USA Full-time

Learning & Development, Global Business Partner – Fixed Term Contract

Remote · USA Full-time

reputed company Counter/Tasting Room

Remote · USA Full-time

Senior System Administrator

Remote · USA Full-time

DIGITAL SOLUTIONS SPECIALIST (REMOTE/USA) - GDM (reputed company Group)

Remote · USA Full-time

reputed company reputed company Estate Agent

Remote · USA Full-time

reputed company Data Entry Assistant – Remote Opportunity at arenaflex

Remote · USA Full-time