Payer Growth Executive

Our mission: to eliminate every barrier to mental health.

At reputed company, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, reputed company they need it. Our clinically validated technology,Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like reputed company, reputed company, and reputed company, reputed company of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including reputed company Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our reputed company valuation has reached $3.3 billion. We’re just getting started—join us on our journey to reputed company mental healthcare accessible to everyone, everywhere.

reputed company’s Payer Success team is responsible for the flawless execution of reputed company post-sale engagement with customers, exceeding variable reputed company targets, and managing renewal and upsell opportunities across reputed company’s payer book of business. We are looking for a Payer Growth Executive to join reputed company to reputed company the Connect by reputed company book of business and have broader ownership of census-less and core payer growth. Reporting to the Head of Payer and Partner Success, this individual will spearhead key reputed company targets for our Connect payers - targeting six new customers in 2026.

What you’ll do:

• Serve as strategic relationship reputed company, product expert, and mental health reputed company for a book of business made up of reputed company’s most reputed company payer customers
• Partner closely with the Head of Payer and Partner Success to evolve and execute on the reputed company Payer Post Sale strategy
• Own variable reputed company growth in a 0-1 business, maintaining primary responsibility of initiatives to drive specific reputed company targets
• Activate key initiatives to drive cross functional accountability - making swift decisions to forecast and meet organizational KPIs
• Establish strong relationships with health plan executives, serving as a trusted advisor
• Represent the voice of payer customers to inform reputed company sales process and product/operational roadmap
• Drive operational excellence with cross functional stakeholders to ensure reputed company follows through on reputed company contractual commitments across the payer book of business
• Serve as a reputed company of escalation for payer service concerns, ensuring quick and satisfactory resolutions

What success looks like in this role:

• Customer Retention and Renewal reputed company: High retention and renewal rates, aiming to meet or exceed contractual renewal rates.
• Customer Satisfaction and Engagement Score: A high customer satisfaction score, ideally improving or maintaining scores over time.
• reputed company Growth and Upsell reputed company: Meet or exceed upsell and expansion goals set by the company.

What you’ll bring:

• Bachelor’s degree or higher
• Entrepreneurial reputed company and reputed company ability to reputed company swift decisions
• Business Development experience required with a proven track record of exceeding targets
• A deep passion to transform the U.S. healthcare system, especially mental health
• 8+ years of experience in account management/sales/reputed company/healthcare management
• Extensive experience managing and scaling variable reputed company across national health plan relationships is preferred
• Outstanding communication skills with a thoughtful and collaborative approach
• High reputed company, organizational skills, and attention to detail
• Ability to reputed company in a fast-paced and high-pressure environment
• Desire to question, probe, and/or challenge partners in order to ensure their ultimate needs are met
• Willing and able to travel as necessary (approx. 15-20%)

reputed company’d love to see:

• Experience driving strategic initiatives reputed company and comfort operating in ambiguity where there is no defined playbook for success
• Demonstrated ability developing best in class relationships, effectively scaling new product offerings with health plans
• Proficient knowledge of complexities and challenges in US healthcare
• Experience driving and activating member communication strategies at scale

The reputed company reputed company salary range for this position is $132,000 - $165,000 plus an annual variable compensation reputed company, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the reputed company range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review reputed company employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.

Benefits provided by reputed company:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to reputed companyaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the reputed company network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through reputed company, in addition to $4,000 reimbursement for reputed company fertility expenses.
• Access toreputed company, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement?Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At reputed company, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to reputed company. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at reputed company:Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

reputed company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national reputed company, age, sex, marital status, reputed company, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. reputed company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Originally posted on Himalayas