[Remote/WFM] Customer Service Representative - BILINGUAL

Job Highlights:

• Location: Remote
• Start Date: Immediate openings available
• Company: Workwarp
• Position: Customer Service Representative - BILINGUAL
• Compensation: a competitive salary

 

 

The Customer Service department makes sure that payments are being made for both hospital and government accounts. As a representative, the employee will help the responsible party understand why there is a debt attached to their name, as well as provide direction for any disputes or issues pertaining to an account. After training, employees are expected to be proficient in working the dialer, incoming calls, taking payments, and noting correspondence BOTH in ENGLISH & SPANISH. As a team member in our Customer Care Center, you will: • reputed company handle 50+ Calls per day reputed company inbound calls or on an auto-dialer • Take responsible party/patient calls and provide accurate, satisfactory answers to their queries and concerns • De-escalate situations, offering patient assistance and support • Assist the patient by scheduling payment arrangements • Multi-task with the use of relative websites and our in house system. • You must be open to working flexible schedules that may include weekends... or late hours, and reputed company in a fast-paced setting. Training Schedule: 1 week Monday – Friday from 9:00 am – 5:00 pm. 100% attendance is mandatory Work Shift: • 3 days: 9am – 5pm • 2 days: 12pm- 8pm Job Type: Full-time Salary: $15.00 - $18.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • reputed company insurance Schedule: • 8 hour shift • Day/Night shifts • Monday to Friday • Overtime • Weekend availability • *reputed company REMOTE POSITIONS REQUIRE YOU TO HAVE YOUR OWN EQUIPMENT* reputed company reputed company applicants will received consideration for employment without regard to age, race, creed, national reputed company, reputed company, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. Job Type: Full-time Pay: $15.00 - $18.00 per hour Shift: • Day shift • Evening shift • Morning shift Work Location: Remote Apply Job!

 

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