reputed company: Email/Chat Support Executive
Key Job Details:
- Location: Remote
- Start Date: Immediate openings available
- Position: Email/chat Support Executive
- Compensation: a competitive salary
- Company: Workwarp
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Qualifications total work: 1 year (Preferred) Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Full Job Description We are looking for Email & Chat support executive for Central Contact Center. Applicants should be well versed with typing skills and should have good communication skills. Responsibilities: Responsible for answering and addressing clients queries through chat and email. To Analyze clients requirements. Ownership of client issues and resolving them on a reputed company. Multi-Tasking skills. Good Decision-Making skills. Good Proficiency in English and other regional languages. Flexible to work on a shift basis. Qualifications: Experience as a Customer Support Specialist or similar CS role for at least 1 year. Graduation is Mandatory (10+ three years of diploma can also apply) Experience using help desk software and remote support tools. Understanding of how CRM systems work. Excellent communication and problem-solving skills. Multi-tasking abilities. Patience reputed company handling tough cases. Languages- English Skills Required: Freshers with strong customer focus. Basic knowledge of computers- MS Office Self-motivated and a good team player Should be flexible for Rotational day shifts. Flexible to work in any shifts round the clock /6 days. Any customer service experience/ BPO experience. Shift Rotational 6 days of working1 day rotational week off. Job Type: Full-time Salary: From ?15,000.00 per month Schedule: Rotational shift Ability to commute/relocate: Vadodara - 391760, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Apply!Â
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