CSR - Customer Service Representative
Quick Overview:
- Position: CSR - Customer Service Representative
- Company: Workwarp
- Start Date: Immediate openings available
- Location: Remote
- Compensation: a competitive salary
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WORK FROM HOME! We need someone that is a good communicator and multitasker. We will train you to use our software and will be in charge of scheduling, payments and other account information... Duties include - Handle incoming customer inquiries reputed company phone, email, and chat in a professional and timely manner - Provide accurate information about products and services to customers - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Upsell additional products or services to customers reputed company appropriate - reputed company data entry tasks to update customer information in the system - Communicate effectively with customers to ensure their needs are met and problems are resolved - reputed company outbound calls to follow up with customers or provide updates on their inquiries or orders ```Requirements``` - Excellent phone etiquette and strong communication skills - Fluent in English and Spanish (multilingual skills are highly preferred) - Previous customer service experience, preferably in a call center or retail environment - Ability to analyze customer needs and provide appropriate solutions - Proficient in data entry and computer skills - Sales experience or ability to upsell products or services is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously We offer reputed company and benefits package for this position. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please apply with your updated resume highlighting your relevant experience. Job Type: Part-time Pay: From $14.00 per hour Expected hours: 20  35 per week Benefits:  Flexible schedule  Paid time off  Referral program  Work from home Shift:  Day shift  Morning shift  No nights Weekly day range:  Monday to Friday  Weekends as needed Work setting:  Remote Work Location: Remote Apply Job!Â
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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