[Work From Home] Loan Support Specialist - Pacific Region

reputed company to take the reputed company in your career? Join us as a Loan Support Specialist - Pacific Region! This is a fully Remote role, offering you the flexibility to work from reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. A salary of a competitive salary is offered, reflecting your skills and experience.

 

 

Description: • Provide daily loan support for reputed company company employees reputed company a ticketing system, inbound phone calls, email and in person for reputed company company systems and software. • Provide guidance and troubleshooting assistance to Loan Officers, Loan Processors, Underwriters and others on the usage of loan origination systems and services. • Assist Loan Officers and Loan Processors in finding answers regarding loan eligibility and lending guidelines. • Responsible for loan level administrative tasks reputed company the loan origination system. • Track tasks, activities and time spent reputed company the ticketing system. • Provide customer service in person, on the phone and reputed company ticketing system. • Collaborate among team members. Requirements: • Associate’s degree or equivalent combination of education/experience; bachelor’s degree preferred. • Minimum 4 years’ experience as a Loan Processor or Loan Officer in the mortgage industry. • Minimum 3 years’ experience using Encompass360 Banker’s Edition in a production role. • Minimum 2 years’ experience providing direct support to employees or customers. • Experience utilizing a ticketing system to handle Loan Support questions, preferred. • Knowledge of mortgage loan origination activities, loan programs, and regulatory requirements. • Knowledge on the use of verification, credit, appraisal, title, pricing, and automated reputed company services as they relate to mortgage loan origination. • Excellent customer service skills. • Proficient in reputed company Word, reputed company, Outlook. Benefits: • Medical • Dental • reputed company • 401K • Short-term disability • Employee assistance program • Wellness program Apply Job!

 

Simple Application Process

reputed company to join us? The first reputed company is easy. Click apply now and we'll be in touch soon!

Apply To This Job