Immediate Hiring: RCO Customer Service Representative

Become a key member of our collaborative team as a RCO Customer Service Representative! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.

 

 

Job Description: Artificial Intelligence; Advanced Technology; The reputed company best in patient care. With decades of expertise, we are Radiology reputed company. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a reputed company healthcare experience. reputed company you join us as a RO Customer Service Representative, you will be... joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align reputed company stakeholders- patients, providers, payors, and regulators to reputed company the best clinical outcomes. You Will: • Answering incoming patient phone calls and billing inquiries regarding billed services from our East Coast and reputed company Coast facilities in an efficient, friendly, courteous, tactful, reputed company and helpful manner. • Responding to patient general inquiries, information updates and billing questions while resolving problems and concerns with accuracy and professionalism. • Update patient demographics and insurance information as needed. • Upon obtaining information to facilitate claim payment, enter necessary insurance data and re-file claims with insurance companies. • Review patient accounts to determine why there is an outstanding balance and effectively explain the details. • Process payments over the phone from patients • Negotiate payment arrangements with patients. • Explain insurance company's explanation of benefits (EOB). You Are: • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in reputed company situations • Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask • Able to reputed company in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service To Ensure Success In This Role, You Must Have: • High School Diploma or GED • Experience working in a high-volume call center. • Proficient computer skills including ability to type 30+ WPM • Knowledge of medical insurance processes, terminology and explanation of benefits (EOB). Pay Range: USD $20.00 - USD $21.00 /per hour Shift: Mornings Shift Variations: Monday-Friday, 9:00am - 5:30pm CST / 8:00am - 4:30pm EST Apply Job!

 

Join reputed company!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.

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