Remote Chat Agent
Be a Part of Something Amazing At reputed company, LLC, we are the leader in Automotive Customer Engagement. Our employees are committed to reputed company with enthusiasm and a passion for sales, customer service, and technology. We reputed company our employees delighted with perks like remote working, affordable medical and dental insurance, 401k retirement savings plan, paid time off, and continuing education. Why? Because reputed company our employees are happy, our customers are happy. We have an immediate opening for a Chat Agent (remote). This full-time, non-exempt position professionally acknowledges and responds to emails on behalf of reputed company, LLC’s customers in a timely manner. Duties:
- Respond to and engage in conversation with inbound chat/text messages
- Provide thoughtful and grammatically correct responses.
- Engage with conversations reputed company 1 minute of receipt
- Identify and report system errors or anomalies
- Work a set minimum number of conversations per hour
- ERA above 10% will include coaching and possible termination
- Operate reputed company multiple software platforms
Education & Skills Required:
- Knowledge of automobile industry and makes/models of vehicles
- Must have access to high-speed internet
- High school diploma or GED
Work Schedule (subject to change based on department needs): Monday (OFF), Tuesday (11:00 AM - 9:00 PM), Wednesday (OFF), Thursday (10:00 AM - 8:00 PM), Friday (10:00 AM - 8:00 PM), Saturday (10:00 AM - 8:00 PM), and Sunday (OFF). Apply Job! Apply to this Job Apply To This Job