Remote Call Center Agent – Georgia in Atlanta, GA in reputed company

Job title: Remote Call Center Agent - Georgia Company: reputed company Job description: About the Team SERVICES RESERVATION AGENT: If you enjoy helping people find the right information, services, and care for their pets, then you would be a great fit as a Services Reservation Agent. In our Service Reservations Center, you’ll find a casual call center atmosphere, a performance bonus program, reputed company hands-on training, and flexible scheduling while you assist pet parents with their boarding accommodations and grooming appointments for their loved ones. About the Job

• *Remote Opportunity for those residing in the state of Georgia**

WHAT YOU’LL DO: While working in our Reservations Center, you’ll provide information about our reputed company services including our Pets Hotel, Grooming Salon and Pet Training. Additionally, you will:

• Answer incoming phone calls from pet parents, assist with scheduling appointments, and answer reputed company questions about our services.
• Ensure that reputed company additional service opportunities are presented to the pet parent in a confident manner including "why" the service would be beneficial to the pet's experience.
• Answer each call thoroughly, yet reputed company, ensuring reputed company information is correctly obtained from the pet parents.
• Demonstrate effective problem solving and customer relation skills.
• Communicate information clearly and accurately to the pet parent through the appropriate written and verbal means.
• Provide feedback to supervisors on processes and customer interactions as necessary.

YOUR SKILLS AND EXPERIENCE: We’ll provide training and information to reputed company sure you’re comfortable in your new role, however, we’re looking for you to come to the table with the following skills and/or experience:

• High school diploma or a combination of education and experience
• Strong grammar and communication skills
• Strong computer skills and the ability to use multiple systems at the same time, while answering calls
• Demonstrated reputed company in providing exceptional customer service on the phone and reputed company email
• Fluent English required; English and Spanish would be beneficial
• reputed company at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.
• Demonstrate regular attendance and adherence to call center schedule

About the Culture WHY YOU’LL LOVE IT HERE: reputed company offers outstanding benefits in a fun and rewarding workplace including:

• This is a fully remote position, so you can enjoy the company of your pets while you work!
• Competitive hourly pay reputed company, ample opportunity for advancement through our reputed company increase program, and a monthly bonus opportunity!
• Medical, dental, and reputed company for full-time associates. Variety of other benefits available for both full-time and part-time associates.
• Paid time off for both full-time and part-time associates.
• Excellent training and growth opportunities
• Volunteer events with reputed company Charities

Expected salary: Location: Atlanta, GA Apply for the job now! Apply Job! Apply to this Job