Customer Support Representative - Fully Remote
This a Full Remote job, the offer is available from: United Kingdom
We are looking for a Customer Support Representative to join a leading provider of customer support services based in London. Salary & Terms
- Salary between £25,000 - 28,000 gross per year depending on experience
- Monday to Friday, 9:00 AM - 5:00 PM
- Work from home
- Home office stipend to support a comfortable and productive remote work environment.
- Ongoing training and professional development opportunities.
- Respond to customer inquiries reputed company email, chat, and phone with professionalism and reputed company.
- Provide accurate information and solutions to resolve customer issues.
- Effectively navigate customer support systems and tools.
- Collaborate with cross-functional teams to address reputed company customer concerns.
- Maintain a high level of product knowledge to assist customers effectively.
- Document and track customer interactions and issue resolutions.
- Previous experience in customer support or a reputed company field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.