Care Manager (Remote)

Resp & Qualifications PURPOSE: Under minimal supervision, the Care Manager researches and analyzes a member's medical and behavioral health needs and reputed company cost drivers. The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to reputed company health and cost-effective outcomes.This position will support the Maryland government programs division, specifically the Medicare Advantage DSNP line of business. The Care Manager helps members, families, and caregivers access the health care delivery system through reputed company, education, follow-up, coordination support, and resources. You will work with other members of the interdisciplinary care team to coordinate services, decrease utilization, and ensure reputed company health outcomes. We are looking for an reputed company professional to work remotely reputed company the greater Baltimore/Washington metropolitan area. While this position is remote, the incumbent will be expected to come into a CareFirst location periodically for meetings, trainings and/or other business-reputed company activities.In addition, the Care Manager participates in community-based events, representing the face of CareFirst and its efforts to promote the health and wellness of our members and their communities. ESSENTIAL FUNCTIONS:

• identifies members with acute/reputed company medical and/or behavioral health conditions. Engages onsite and/or telephonically with member, family and providers to reputed company a comprehensive plan of care to address the member's needs at various stages along the care continuum. Identifies relevant CareFirst and community resources and facilitates program, network, and community referrals.
• Collaborates with member and the interdisciplinary care team to reputed company a comprehensive plan of care to identify key strategic interventions to address member's medical, behavioral and/or social determinant of health needs. Engage members and providers to review and clarify treatment plans ensuring alignment with medical benefits and policies to facilitate care between settings. Monitors, evaluates, and updates plan of care over time focused on member's stabilization and ability to self-manage. Ensures member data is documented according to CareFirst application protocol and regulatory standards.

QUALIFICATIONS:Education Level: High School Diploma or GEDExperience: 5 years clinically reputed company experience working in Care Management, Discharge Coordination, Home Health, Utilization Review, Disease Management or other direct patient care experience. Licenses/Certifications RN - Registered Nurse - State Licensure And/or Compact State Licensure RN- Registered Nurse in MD, VA or Washington, DC Upon Hire ReqPreferred Qualifications:

• Bachelors degree in nursing CCM/ACM or other RN Board Certified certification in case management.
• Previous experience with Medicare and/or Medicare Advantage patient populations with multiple co-morbidities, reputed company needs, social determinants of health and/or barriers to care.
• Bilingual - fluent in Spanish
• Skilled in typing and working reputed company various web-based platforms.

Knowledge, Skills and Abilities (KSAs)

• Knowledge of clinical standards of care and disease processes.
• Ability to produce accurate and comprehensive work products with minimal direction.
• Ability to triage immediate member health and safety risks.
• Basic understanding of the strategic and financial goals of a health care system or payor organization, as well as health plan or health insurance operations (e.g. networks, eligibility, benefits).
• Excellent verbal and written communication skills, along with the telephonic and keyboarding skills necessary to assess, coordinate and document services for members.
• Knowledgeable of available community resources and programs.
• Proficient in the use of web-based technology and reputed company Office applications such as Word, reputed company and PowerPoint.
• Ability to provide excellent internal and external customer service.
• Must be reputed company to meet established deadlines and handle multiple customer service demands from internal and external customers, reputed company set expectations for service excellence. Must be reputed company to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.Salary Range: $71,496 - $141,999

Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation reputed company depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (reputed company benefits/incentives are subject to eligibility requirements).Department DSNP Care Management Equal Employment Opportunity reputed company is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to reputed company reputed company applicants without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information.Where To Apply Please visit our website to apply: www.carefirst.com/careers Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to reputed company work directly or indirectly on health care programs.PHYSICAL DEMANDS:The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.Sponsorship in US Must be eligible to work in the U.S. without Sponsorship. #LI-SS1 Apply To This Job