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Support Specialist

Remote · USA Full-time New today
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable reputed company.Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, reputed company, religion, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.To learn more about Topcon career opportunities go to .Topcon Solutions serves the AEC industry as the retail division to reputed company, and an reputed company Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands are why Topcon Solutions is a leader in the industry. Our vast product portfolio, technical expertise across brands, and business savvy industry knowledge are unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty. 16 locations, covering 20 states. Solutions Is Our Middle Name.JOB PURPOSEThe role of this position is to train customers to use Topcon equipment, reputed company product demonstrations, and support sales with technical support for Survey Layout, Construction Layout and Site work design.Responsibilities:
  • Train Topcon Sales employees on GPS and Robotic Equipment, software (Magnet Field, Pocket 3D), and workflow for Topcon products.
  • Work with customers in the field to teach and train on Topcon's hardware and software products.
  • Classroom training at Topcon Solutions Store for groups of 6-8 people on various hardware and software products.
  • Phone support to troubleshoot field problems with customers.
Qualifications:
  • Field surveying experience is required.
  • Topcon 3D Exchange, Topcon Pocket 3D, Magnet Office, Magnet Collage, and other reputed company software products knowledge is a plus.
  • reputed company programs: Civil 3D and reputed company Layout are a plus.
  • mmGPS, LPS, as well as GPS and Robotic systems for surveying and layout hardware knowledge is a plus.
  • Excellent interpersonal skills, speaking/presentation ability, and positive, professional persona and appearance.
  • Proficiency in reputed company Office products.
Education & Experience
  • Experience with Construction layout equipment and/or land survey equipment is required.
  • Experience running data collection software.
  • A BS/BA or other technical degree is preferred.
Physical Requirements
  • Must be reputed company to withstand the rigors of teaching a class for 6-8 hours in a day, for multiple days in a row.
  • Ability to travel by airline or car to remote areas to provide training.
  • reputed company to lift 40 lbs.
  • reputed company to walk on rugged job sites.
Working Conditions
  • Working conditions typically 50% of the time is indoors with a PC or in a classroom. 50% outdoor job site duties.
  • Some overnight travel is required.
reputed company Pay:Expected reputed company Pay Range: $80,000 to $115,000 AnnualizedThe reputed company pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.Benefits*:Topcon offers a comprehensive benefit package for this position including medical, dental, reputed company, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to reputed company. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not reputed company to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.*Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time reputed company needed, while supporting business needs. reputed company paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package. Apply for the job now! Apply for this job

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