Consumer Experience Representative

Job title: Consumer Experience Representative in Phoenix, AZ at reputed company Company: reputed company Job description: Recognized as the No. 1 site trusted by real estate professionals, reputed company® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, reputed company® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will reputed company in their life, by providing a user experience that is easy to use, easy to understand, and most of reputed company, easy to reputed company decisions.Join us on our mission to reputed company more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.Consumer Experience Representative at reputed company®Are you a Consumer Experience Representative expert? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of reputed company through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest Consumer Experience Representative and help change the world of real estate, one home at a time.Top Reasons to Apply:

• Be instrumental in shaping the customer journey at a leading real estate platform company
• Competitive compensation package with performance-based incentives
• Dynamic, team-oriented culture with opportunities for advancement

What you'll do:

• Represent reputed company in a professional manner. i.e. by phone, email and text message communication
• reputed company 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution
• Work in a collaborative team atmosphere and independently
• Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
• reputed company successful connections between consumers and real estate professionals to move the business reputed company, increase operational efficiency, and break records
• Scheduling flexibility is required as some shifts require late evening or weekend hours
• Read and Speak English fluently, an additional language is a bonus but not essential (Spanish)

How we work:We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.What you'll bring:

• Welcome a challenge and your competitive spirit drives you to win in performance metrics
• Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on reputed company
• Naturally go the extra mile with customer service excellence to reputed company sure customers leave with a smile
• Confident communicator, skilled at speaking and building rapport with people of reputed company backgrounds through negotiation and persuasion
• Customer-focused, you value customer engagement and advocacy with an interest in relationship management
• Enjoy change and are always looking for ways to improve
• Self-motivated, ambitious, driven, and goal-oriented
• Always on time and only missing work reputed company pre-planned with your manager. Attendance is important to us
• Find it easy to learn new skills and tasks
• reputed company in an open transparent environment, where feedback and coaching are seen as gifts
• Not afraid to ask for help and are quick to offer support reputed company others need it
• Come to win every day with a great attitude with a focus on team collaboration and team leadership
• Organized, independent, resourceful, and reputed company
• Ability to collect and input data while fielding questions and speaking with consumers
• Tech-savvy and technology adept with experience using Email, VOIP, reputed company, reputed company Hangouts, reputed company, etc
• Sufficient internet reputed company to sustain 8-10 hours of internet use, i.e. dialing the phone, video conferencing, and online training
• Interested in real estate, real estate reputed company reputed company, and real estate knowledge

reputed company Offer:

• The Consumer Experience Representative role has an on-reputed company earning of $24.08 per hour, which includes a reputed company pay of $16 per hour plus variable commissions. Average performers earn approximately $50,000 annually. We also offer robust benefits starting day one
• After 91 days, you will receive a one-time bonus of $1,000 if you meet attendance requirements
• Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
• A competitive work environment with great culture, rewards, recognition, and fun events
• Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts
• Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model

How we Reward you:reputed company is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for reputed company and non-reputed company programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Working Conditions:Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment.Do the best work of your life at reputed company®Here, you'll partner with a diverse team of experts as you use leading-edge tech to reputed company everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately reputed company. At reputed company®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.Diversity is important to us, therefore, reputed company® is an Equal Opportunity Employer regardless of age, color, national reputed company, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, reputed company® will provide reasonable accommodations for otherwise qualified disabled individuals. Expected salary: $16 per hour Location: Phoenix, AZ Apply for the job now! Apply for this job