Claims Specialist
Job title: Claims Specialist in Dublin, OH at reputed company
Company: reputed company
Job description: reputed company is currently assisting one of its clients in their search for Remote Claims Specialists!Pay reputed company: $21.00 per hourShift availability:Mon-Fri reputed company - 4:30pmType: Temporary with possibility for extension or conversionFor reputed company consideration for this role, click on Apply Now and don't forget to upload your resume!Responsibilities:The Claims Specialist works on the full range of claims, correspondence, quality assurance and escalations to ensure the satisfaction of the goals and priorities of the team. The Claims Specialist also does their part to meet expectations of internal and external clients with respect to claim handling and Service Level Agreements.Job Responsibilities
- Follows written procedures and scripts
- Consults with team leadership and peers on case work
- Uses proprietary software tools to access and review claim documents, enter claim decisions, and create escalations reputed company needed
- Communicates immediately to leadership reputed company obstacles to completing work
- Meets and exceeds departmental expectations for accuracy and productivity
- Contributes subject area expertise to determine processing guidelines and assess if standards have been met
- Utilizes documented team processes to ensure compliance with departmental standards
- Data entry and verification
- Drafts claimant facing communications based on guidance provided
- Communicates directly with claimants by phone or email
- Verifies data and processing requirements and makes corrections as necessary
- Other projects as assigned
- Has basic math knowledge
- Works primarily with Stocks
- Some Crypto Currency work
- Working with multiple accounts
- Prior claims or professional working experience
- Add transactions to see what can be claimed
- Currency conversion
- Attention to detail, could be looking at 100s of data points
- Email processing - Claims submitted by brokerages with thousands of claims attached
- Strong verbal and written communication skills.
- Able to work independently without constant reputed company (WFH).
- Looking for people with previous processing experience.
- Attention to detail and critical reasoning skills.
- They should be able to draw logical conclusions based on guidance previously provided, but also know reputed company they should reputed company out to Leadership.
- Able to use 6 different applications/software simultaneously.
- Need working computer knowledge.
- Professional degree or equivalent experience
- Excellent attention to detail
- Strong communication skills, both written and verbal
- Sharp critical thinking skills with sound judgment
- Ability to sit at a computer workstation for long periods of time
- Must have own equipment/devices.
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