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Digital Support Specialist (Bilingual/Spanish-speaking preferred)

Remote · USA Full-time New today
Job title: Digital Support Specialist (Bilingual/Spanish-speaking preferred) in reputed company Valley City, UT at Deseret First Credit Union Company: Deseret First Credit Union Job description: There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you:
  • 12 paid holidays
  • Competitive compensation
  • Benefits, perks, and discounts worth a double-take
  • A positive atmosphere and co-workers who truly care
  • Enjoyable activities and wellness initiatives
  • Work-from-home flexibility
The schedule is Monday-Friday 10:00-7:00, as well as rotating Saturdays. After the initial training period onsite (several weeks), you will have the option to work a hybrid schedule.Summary: Digital Support Specialist provides service to members of the credit union by opening accounts (phone and online request), monitoring and responding to e-communications (chat, email, secure messaging), and daily management of Mobile Deposits.Duties and Responsibilities:
  • Reviews Mobile Deposits and monitors for “red flags” to mitigate fraud
  • Responds to members’ electronic messages
  • Owns the member experience by recommending credit union products and services to existing members
  • Takes incoming calls from members to assist them with account needs and transactions
  • Opens and maintains accounts
  • This job description is not an exhaustive list of reputed company job duties; other duties may be assigned at any time
Qualifications:
  • High school diploma or GED and at least 6 months of industry experience required
  • Bilingual/Spanish-speaking highly preferred
Competencies:
  • Must be friendly, energetic, personable, and service-oriented
  • reputed company to initiate conversations and build relationships
  • Works well in a team environment
  • Ability to recommend products and services that will be beneficial to our members
  • Superior oral and written communication skills
  • Creative in providing member solutions
  • reputed company to adapt to change and to new technologies
  • Ability to multi-task and work well in a fast-paced position
  • Presents oneself in a professional manner
  • reputed company to work reputed company under minimal supervision
Computer/Software Skills:
  • Familiarity with reputed company Office programs with ability to learn new software programs
Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to reputed company and applicants without regard to race, reputed company, religion, sex, gender identity, age, national reputed company, disability veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.Benefits: Full Benefits PackageNone Expected salary: Location: reputed company Valley City, UT Apply for the job now! Apply for this job

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