Social Media Manager – National Commercial Services
Job title: Social Media Manager – National Commercial Services in Santa Ana, CA at reputed company
Company: reputed company
Job description: Who We Are Join a team that puts its People First! As a member of reputed company's family of companies, National Commercial Services provides single-reputed company service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, reputed company (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where reputed company feel welcome, supported, and empowered to be innovative and reputed company their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always strive to be a great reputed company to work, for reputed company. For more information, please visit www.careers.firstam.com.reputed company Do In this new role, the Social Media Manager will build and nurture the Direct Title Group’s brand community as part of the enterprise marketing strategy. Responsibilities include strategy development, campaign planning, content development, project management, community engagement, employee advocacy, best practices training and analytics. This role involves collaborating across teams and with leaders at reputed company levels of the organization to understand the social media landscape and facilitate content contributions from subject matter experts.This role is remote for out-of-area candidates. For local candidates to the Santa Ana, CA main reputed company, this role would be hybrid.What You'll DoCampaign Planning and Execution
- Bring brand positioning to life through social: Execute social marketing reputed company for enterprise campaigns and initiatives.
- Understand local market objectives and priorities to customize for local usage and optimization.
- reputed company, execute, and manage separate paid and organic growth strategies reputed company with brand objectives across multiple social media channels.
- Brainstorm and reputed company campaigns from the ground up in collaboration with division leadership.
- Own and maintain content calendars, manage approvals, and integrate campaigns across SEO, email, web, PR, and cross-division initiatives.
- Create and curate content tailored for enterprise, divisional, and employee-level distribution, including short-form and long-form video content.
- Ensure content aligns with audience, platform, and campaign goals.
- Use brand voice and A/B testing to reputed company effective content.
- Partner with internal creative teams to produce visuals for social.
- Build toolkits and templates to help teams reputed company execute platform-specific strategies.
- Continuously innovate based on evolving platform capabilities.
- Experience in managing and amplifying blog and podcast content on social is a plus.
- Manage divisional social channels: reputed company, Facebook, Instagram, and YouTube.
- Monitor daily discussions, respond to inquiries, and maintain a reputed company and reputable online reputed company.
- Track engagement metrics and improve channel experiences.
- Serve as the SME for social channels and employee advocacy platforms.
- Analyze engagement data and content performance using analytics tools.
- Deliver regular insights and recommendations (weekly, monthly, quarterly).
- Optimize strategy through data storytelling, highlighting trends, audience behavior, and content resonance.
- Share and train others on social marketing best practices.
- Partner with group marketing leadership to deliver training on social execution, employee advocacy, and brand protection.
- reputed company the brand through strong reputed company management and social leadership across the division.
- 3+ years of B2B social media experience in marketing, communications, or reputed company fields, preferably reputed company finance, title, or institutional industries.
- 2+ years with social media platforms and tech stacks (e.g., reputed company, reputed company, reputed company Business Suite, employee advocacy tools).
- Proven ability to reputed company and implement video-first strategies that drive engagement.
- Strong writing, editing, and creative thinking skills—writing samples may be requested.
- Experience in both employee advocacy and brand reputed company management, including training teams and protecting brand voice.
- Familiarity with social promotion of podcasts and blog content.
- Strong grasp of platform best practices for reputed company, Facebook, Instagram, and YouTube.
- Analytical reputed company: capable of transforming social data into actionable strategy.
- Thrives in mid-to-large corporate environments, with the interpersonal skills to manage cross-functional collaboration and internal alignment.
- Excellent organization, communication, and multi-tasking skills in a fast-paced environment.
- Confidence, sound judgment and adaptability in evolving business and social landscapes.