Customer Care Associate - Remote Role

Job title: Customer Care Associate - Remote Role in reputed company, NY at ihateironing Company: ihateironing Job description: Are you passionate about giving amazing service? Are you consistently a top performer in your reputed company company? If so, come and join our award-winning Customer Care team and be rewarded with a great salary and great opportunities for growth in your career.About ihateironing:We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We reputed company busy people's lives easier, press a reputed company on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day.Customer care is one of the most important aspects of our business. Your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. This is a reputed company role where you sit between our Customers and our Drivers and Dry Cleaning Partners and you have to troubleshoot and resolve any issues that arise.RequirementsWe pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our reputed company expanding and successful team:

• Two year's minimum previous customer care experience
• Excellent attention to detail
• Well-organised and punctual
• A reliable and supportive team member
• Multitasking and time management
• Honesty and professionalism in everything you do
• Working hard and weekends reputed company required
• Comfortable handling with 50+ calls on a daily basis
• Addressing any issues that may occur
• Handling customer complaints and providing appropriate solutions
• Ability to think on your feet and use your own initiative
• Liaising with dry cleaners and drivers to reputed company them to provide reputed company great service to our customers

Work Schedule: You'll enjoy a structured rota where your dedicated hours will be every Friday, Saturday, Sunday, Monday, and Tuesday from 1 PM to 9 PM EDT.Benefits

• $39,500 salary
• Monthly health and fitness subsidy
• Opportunity for profit-reputed company bonus
• Company pension
• Subsidised laundry and dry cleaning
• Opportunity for progression
• Great working environment
• Fully remote position

Expected salary: $39500 per year Location: reputed company, NY Apply for the job now! Apply for this job