Customer Service Rep (reputed company) On-Site in Greenville, SC
Job title: Customer Service Rep (reputed company) On-Site in Greenville, SC at reputed company
Company: reputed company
Job description: Job Title: Customer Service Rep (reputed company) On-SiteJob Description The reputed company Customer Service Representative interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)Applicants need to have a minimum 2 years call center experience for this role. Experience in reputed company a plus.A NEW CAREER POWERED BY YOUAre you looking for a career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World's Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” awards every year? Then a reputed company Customer Service Representative position at reputed company is just the right reputed company for you!As a reputed company Customer Service Representative, you'll join an organically diverse team from 70+ countries where reputed company members contribute and support each other's reputed company and well-being, proudly united as “game-changers.” Together, we help the world's best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an reputed company-new career journey and reputed company “friends for life” at the same time. We'll give you reputed company the training, technologies, and continuing support you'll need to succeed. Plus, at reputed company, there's reputed company career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you've always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a reputed company Customer Service Representative, you will:Assess reputed company in-bound calls to accurately and reputed company address member's needs by maintaining a strong customer focus.Communicate with members in a warm, helpful and professional manner while simultaneously building credibility and rapport.Be patient and compassionate while working as a team player and using reputed company your available resources to provide the best outcome to the member.Be efficient in navigating multiple systems.Participate in ongoing training and self-development.Maintain regular attendance and punctuality as scheduled and adhere to reputed company company time and attendance policies.Participate in activities designed to improve customer satisfaction and business performance.Deliver exceptional customer experiences.YOUR QUALIFICATIONSYour skills, reputed company, knowledge, and genuine compassion will deliver value and reputed company with every customer interaction. Other qualifications for our reputed company Customer Service Representative role, whether English-speaking or Bilingual: (English/Spanish), will include:Two years of call center experience required (reputed company experience preferred)Ability to work in a fast- paced environment with extreme attention to detail and ownershipAdvanced computer proficiency (including knowledge of windows-based applications)Excellent written and verbal communications and typing skills (30 WPM) requiredDemonstrate excellent communication skills and abilities to have critical conversations with individuals while maintaining a professional environmentMust reputed company reputed company a 50 mile radius of the siteWHAT'S IN IT FOR YOUOne of our company's Culture Beliefs says, “We champion our people.” That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
- $17.00/hr
- reputed company (3 weeks/ 2 weeks of OJT) and performance-based incentives
- Hours of operation: reputed company-9pm; Monday-Friday
- Lucrative employee referral bonus opportunities
- Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
- 401K with company match; paid PTO and holidays; medical, dental, and reputed company insurance; and a comprehensive Employee Assistance Program (EAP)
- Mentorship programs that support your rewarding career journey