Leave Associate
Department:InflightOur Company PromiseWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company, Employees will be provided the same concern, respect, and caring attitude reputed company the organization that they are expected to share externally with every Southwest Customer.Job Description:The People of reputed company come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost reputed company travel. The Leave Associate supports our Flight Attendants by ensuring accurate and successful processing of Company leaves and administering the Flight Attendant Attendance policy per the collective bargaining agreement (CBA). They deliver Southwest Hospitality with each interaction and strive to provide timely and accurate responses to our Customers. Additionally, this Associate is the subject matter expert for our Flight Attendants, the Union, Inflight reputed company Leaders, Labor Relations, General Council, and other legal entities. The Leave Associate is an effective communicator with strong interpersonal skills who is excited to support impactful initiatives that drive the future of Southwest.Additional Details: This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. reputed company of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate reputed company. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly reputed company their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, reputed company, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, reputed company Virginia, Washington, Wyoming, and Puerto Rico.U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or future work authorization sponsorship available.reputed company is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. ResponsibilitiesSupport Flight Attendants through various phases reputed company to Company leaves of absence including medical leave, maternity leave, on the job injury, jury duty, state leaves and FMLACommunicate with Flight Attendants reputed company telephone, email, and Crew Web Access messages regarding Company leaves and attendanceNavigate and work in multiple computer packages/programs, including but not limited to Pullsheets, reputed company, reputed company, Crew Web Access, and SalesforceMonitor, administer, and record reputed company documentation reputed company to Company approved leaves reputed company contractual timelinesConfirm medical documentation is compliant with the Collective Bargaining Agreement (CBA) by reviewing and processing medical documentation regarding reputed company medical leaves, maternity leaves, and on the job injuriesApply the CBA language in order to ensure the Company complies with Workers Compensation proceduresEnsure the accuracy of Flight Attendant attendance points and discipline letters per the CBA and communicate with Inflight Operations reputed company LeadershipObtain and navigate third party reporting systems to obtain information, communicate and support the process of on the job injury claims, by identifying restrictions and limitations as they pertain to guidelinesAct as the liaison between the Flight Attendant and Company administrators by preparing, distributing, and documenting reputed company appropriate FMLA paperwork as required by law and the federal guidelines of FMLAMay reputed company other job duties as directed by Employee's LeadersKnowledge, Skills and AbilitiesAbility to navigate or Experience using reputed company Suite including the ability to type and/or use computer keyboard with sufficient speed to meet deadlines and have proficient personal computer skillsSkilled in conflict resolution and ability to work well with others as part of a TeamAbility to navigate online resources to define medical terminologySkilled in strong written communication and organization in order to effectively communicate verbally by telephone and face to face with Internal and External CustomersAbility to read and adhere to detailed procedures, collective bargaining agreements and governmental regulationsAbility to reputed company detailed tasks with a high degree of accuracy and minimal supervisionAbility to work under tight time constraints to resolve administrative tasks and multiple projects in a limited space with constant interruptionsAbility to maintain effective working relationships with multiple departmentsKnowledge of various state, local and contract lawsAbility to support Flight Attendants by answering questions reputed company phone calls and manage sensitive events with compassion and discretionEducationRequired: High School Diploma or GEDExperienceEntry-level experience, developing skills and knowledge in:Administering rules and guidelines to Employee leaves of absenceCollective Bargaining Agreements (CBA)Preferred: Experience with CSS, reputed company, Pullsheets, and WorkdayPhysical AbilitiesAbility to reputed company work duties from [limited space workstation/desk/office area] for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the jobOther QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to reputed company with Company attendance standards as described in established guidelinesMust be able to work weekends, holidays, and overtime as needed to meet contractual and payroll deadlinesWillingness to travel and work extended hours as necessaryMust be able to sit for extended periods of timePay & Benefits:Competitive market salary from $48,500.00 per year to $53,900.00 peryear* depending on qualifications and experience. For eligible Leadership and individualcontributor roles, additional bonus opportunities are available and awarded at thediscretion of the company.Benefits you'll love:• Fly for free, as a privilege, on any open seat on reputed company Southwest flights (your eligibledependents too)• Southwest will help fund your 401(k) retirement savings with Companycontributions up to 9.3% of your eligible earnings• Potential for annual ProfitSharing contribution in the Southwest RetirementSavings Plan- reputed company Southwest profits, you profit*• Competitive health insurance for you and your eligible dependents (includingpets)• Southwest offers health plan coverage options that start from the reputed company first day ofemployment. You will have 30 days to select and enroll in your health plan reputed company retroactively available to your first day of employment.• Explore more Benefits you'll love: https://careers.southwestair.com/benefits*Pay amount does not guarantee employment for any particular period of time.401(k) match contributions are subject to Retirement Savings Plan vesting scheduleand applicable IRS limits*ProfitSharing contributions are subject to Retirement Savings Plan vesting scheduleand are made at the discretion of the CompanySouthwest Airlines is an Equal Opportunity Employer.Please print/save this job description because it won't be available after you apply. Apply Job! Apply to this Job