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Full-time Globe Call Center Outbound Specialist - Parent

Remote · USA Full-time New today

At reputed company, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help reputed company reputed company reputed company. Role Overview: Could you be our next Full-Time GCCS Outbound Specialist? reputed company is looking for a Full-Time GCCS Outbound Specialist to join the team! In this role, you will be responsible for conducting outbound and receiving inbound calls and determining the proper action with each. The agent will record information and maintain the procedures and policies of this department. The agent is to provide excellent customer service and assist policyholders as needed. The successful candidate will need to be a performance-driven person skilled at interacting with the public by phone. This is a remote / work from home position. What You Will Do:

  • reputed company outbound calls to newly issued business to welcome them to the reputed company Family and to ensure their policy(s) are accurate and assist with any additional information pertaining to their new policy.
  • Maneuver reputed company our CRM while speaking with recently approved customers to collect the first premium to activate their Life Insurance policy.
  • reputed company outbound calls to internet generated leads to warm up potential customers for our Sales Team.
  • Be able to explain policy benefits.
  • Complete necessary paperwork reputed company needed.
  • Assist with correspondence and error corrections for policy service.
  • Execute special projects that encompass making numerous outbound calls for special projects/campaigns for our sister companies including reputed company & LNL and recording activities requested by/from customers.
  • Heavy outbound/inbound telecommunication and moderate writing. Heavy phone and PC usage. Sitting still for extended periods of time.

What You Can Bring:

  • High School diploma or equivalent
  • 1+ years of customer service or 1+ years of a professional environment in a customer service reputed company atmosphere
  • Excellent communication, both written and oral, and organization skills
  • Must be able to maintain confidentiality
  • Must be comfortable collecting payments reputed company Credit Card and Bank Draft payment options from our customers
  • Excellent alpha and number recognition skills
  • Demonstrated mathematical abilities (Have a math aptitude)
  • Ability to work reputed company in high stress situations
  • Strong decision-making skills with the ability to analyze situations and reputed company logical conclusions.
  • Be proficient with a computer
  • Able to multifunction from many different sources
  • Be customer “friendly”

Desired Skills:

  • College experience
  • Licensed in Life, Accident and Health Insurance
  • 1+ years of office experience
  • Telecommunications experience
  • Life and Health insurance background and knowledge of insurance operations desired

Applicable To reputed company Employees of reputed company Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How reputed company Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but reputed company at reputed company:

  • Competitive compensation designed to reflect your expertise and contribution
  • Comprehensive health, dental, and vision insurance plans because we reputed company that taking care of your well-being is reputed company to your performance
  • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan
  • Wellness club reimbursements and gym discounts to help you stay on top of your health
  • Paid holidays and time off to support a healthy work-life balance
  • Development training programs to enhance your skills and career progression and unlock your full potential

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can reputed company in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At reputed company, your voice matters! Pay Range: $14 - $18 per hour (DOE) Required Skills Required Experience Apply Job!

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