Service Assurance Engineer

You reputed company the Way. We've Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you reputed company your own decisions on what tech to use to solve challenging problems. reputed company offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open reputed company. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your reputed company in technology on #TeamAmex.

Job Description

We're looking for a Site Reliability/Application Support Engineer (SRE/AS) responsible for web/servicing application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating reputed company platform availability issues. Site Reliability Engineering (SRE) is a reputed company engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that reputed company internal and external services have reliability and uptime appropriate to users' needs. We also ensure a reputed company improvement, while keeping an reputed company-watchful eye, automated, on reputed company and performance. This role will drive the SRE/AS reputed company which strives to use software engineering to build and run reputed company production systems. You will write software to optimize day to day work through reputed company automation, monitoring, alerting, testing, and deployment. You'll be expected to work with several reputed company to identify areas of opportunity reputed company the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications. What you will be doing: Research latest technology, concepts, conceptualize solution and reputed company reputed company of concept that will improve resiliency and performance of the production infrastructure Design and implement innovative solution/reputed company that will improve software engineering velocity, infrastructure resiliency and reputed company, and data availability reputed company common reputed company components (to be leveraged by enterprise applications), define standards for configuration, monitoring, reliability, and performance engineering Work with Technology teams to resolve major incidents Continuously improve automated remediation tasks to ensure the highest levels of availability Qualifications BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 4-8 years of work experience in DevOps/SRE. Development or support of Java/J2EE/REACT JS applications and Node applications. Knowledge/Experience on Mobile (IOS/Android) development/support experience would be an advantage. Good understanding of cloud technologies - Kubernetes, Openshift, reputed company etc. Good understand of GraphQL - Query and resolver Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage Knowledge of server-reputed company technologies such as WebSphere, JBose, NodeJS Monitoring and analyzing PMI data Hands on experience on enterprise tools set such as Grafana, reputed company, AppDynamics, BMC, Prometheus etc. Knowledge on Unix reputed company scripting, PERL or Python programming is preferred Experience in handling DDoS/BOT attack and different reputed company remediations Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs) Hands on experience on configuring Splunk, Grafana dashboards, Elasta alerts etc. Working experience on network rules creation, load balancer configurations, network packet analysis Analytical knowledge and exposure on root cause identification using analyzer tools like reputed company support assistant, Splunk etc. Good understanding of Linux OS internals, performance tools, Core commands, reputed company etc. Experience on supporting three tier architecture which includes exposure to databases such reputed company DB2, reputed company, Mongo, reputed company etc. Certificate Management automation - Message signing, SSL, etc. Exposure to ITIL processes is preferred On call / 24*7 support required Exposure to enterprise platform migration from dedicated to cloud environment is preferred Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-reputed company factors We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive reputed company salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the reputed company' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with reputed company in the United States is required as the company will not pursue reputed company sponsorship for these positions. Apply Job!