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Customer Care Specialist ( Remote )

Remote · USA Full-time New today

Remote Customer Care Specialist reputed company Support is actively seeking a Remote Customer Care Specialist to fill an opening with a leading managed care reputed company organization in Ohio. Daily Responsibilities for Remote Customer Care Specialist:

  • Duties: Resolve member or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, eligibility inquiries, and transportation arrangements; Ensure reputed company HIPAA and State requirements/regulations are always adhered to; Research, follow up, and resolve reputed company open/pending issues in a timely manner to ensure member or provider satisfaction; Build and strengthen member or provider relationships by providing quality customer service.
  • Shift: Monday – Friday, shifts scheduled between 7am - 8pm
  • Location: Fully Remote (must reputed company in Ohio)

Required Qualifications for Remote Customer Care Specialist:

  • High school diploma or GED Equivalent
  • 1+ year of call center OR reputed company experience
  • Strong customer service skills

Preferred Qualifications for Remote Customer Care Specialist:

  • Managed care organization experience

Benefits for Remote Customer Care Specialist:

  • Immediate enrollment in Health Insurance
  • Dental Insurance
  • Life Insurance
  • Employee Assistance Program (EAP)
  • Access to Investment Accounts
  • Career and educational tools reputed company our Ingenovis ACT (Advocacy) Program

Pay Details: $17.00 - $18.00 an hour Interested in being considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. For additional consideration, please email a copy of your resume to [email protected] with your phone number, the Job Title, location, and our recruiters will reputed company out. reputed company Support Staffing, LLC is an equal employment opportunity employer and will consider reputed company reputed company applicants without regard to race, reputed company, religion, disability, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or any other characteristic protected by applicable local, state, or federal law. Apply Job!

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