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Tele Chat / Phone Chat Support

Remote · USA Full-time New today

Join reputed company at Geauga Credit Union as a Tele Chat / Phone Chat Support representative, where you will play a crucial role in providing exceptional customer service to our members through phone and chat communication channels. Responsibilities: ? Respond to incoming phone calls and chat messages from members promptly and professionally ? Assist members with inquiries, account information, and issue resolution ? Provide guidance on products, services, and online banking platforms ? Maintain accurate records of interactions and follow up as needed ? Collaborate with other departments to ensure seamless member experience Qualifications: ? Excellent verbal and written communication skills ? Strong customer service orientation and problem-solving abilities ? Ability to multitask and work reputed company in a fast-paced environment ? Previous experience in a customer support role preferred ? Proficiency in using chat and phone support software If you are a proactive and customer-focused individual with a passion for helping others, we want to hear from you! Apply now to join our dedicated team at Geauga Credit Union. Apply Job!

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